Senior Operations Manager
3 weeks ago
Key Responsibilities:
- Conduct client program training and reinforcement training for new hires.
- Guide new employees in their A-bay training up to their nesting period.
- Deliver high-quality client training programs while adhering to the company's training methodology.
- Facilitate training approach alignment and adherence to the company's on-boarding, New Hire Training, and A-Bay playbook requirements.
- Assist in the smooth integration of agents into Operations by supervising them via training courses and A-Bay.
- Administer training surveys at the conclusion of New Hire Training and A-Bay to measure and report on training effectiveness.
- Assess training needs and learning styles.
Requirements:
- Minimum of 4-7 years of experience in call center operations and/or prior experience in customer service and training experience in a service industry required.
- BPO/call center experience preferred.
Additional Information: This is a full-time, permanent position with a salary of Php139,000.00 - Php140,000.00 per month, offering benefits such as additional leave, company events, health insurance, and opportunities for promotion.
-
Senior Operations Manager
2 weeks ago
Taguig, National Capital Region, Philippines SOSA JB Property Management Corp. Full time**About this Role:**We are seeking a highly skilled Senior Operations Manager to oversee and manage building operations, equipment, and systems maintenance at SOSA JB Property Management Corp.Qualifications:- Must possess a Bachelor's/College Degree in Electrical Engineering, Mechanical Engineering, or equivalent- Licensed Engineer- Minimum of 7 years of...
-
Senior Healthcare Operations Manager
8 minutes ago
Taguig, National Capital Region, Philippines Dencom Consultancy and Manpower Services Full timeJob OverviewWe are seeking a seasoned Senior Healthcare Operations Manager to lead our team in delivering exceptional healthcare services.
-
Senior Operations Manager
4 weeks ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob SummaryWe are seeking a highly skilled Senior Operations Manager to join our team at Manpower Core Group Inc. This role will be responsible for delivering high-quality client training programs and ensuring the smooth integration of agents into Operations.Key ResponsibilitiesDevelop and implement training programs that meet the Company's training...
-
Senior Operations Manager
2 weeks ago
Taguig, National Capital Region, Philippines IOPEX Technologies Philippines - Taguig Full timeUnlock your leadership potential with iOPEX Technologies Philippines - Taguig as a Senior Operations Manager. We're seeking an experienced Team Lead to oversee our dynamic operations team and drive success in a fast-paced BPO environment.Key Responsibilities:Lead a team of Technical Team Leads, Customer Service Team Leads, Sales Team Leads, and Healthcare...
-
Senior Operations Manager
4 weeks ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob SummaryWe are seeking a highly skilled Senior Operations Manager to join our team at Manpower Core Group Inc. This role will be responsible for conducting client program training and reinforcement training for new hires, as well as guiding new employees through their A-bay training up to their nesting period.Key ResponsibilitiesDeliver high-quality...
-
Senior Operations Manager
4 weeks ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob DescriptionAs a Senior Operations Manager at Manpower Core Group Inc., you will be responsible for delivering high-quality client training programs while adhering to the company's training methodology. Your primary goal will be to facilitate training approach alignment and adherence to the company's on-boarding, New Hire Training, and A-Bay playbook...
-
Senior Building Operations Manager
7 days ago
Taguig, National Capital Region, Philippines KMC Savills, Inc. Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Building Operations Manager to join our team at KMC Savills, Inc. This role will be responsible for managing the day-to-day operations of our building facilities, ensuring that all systems and equipment are functioning properly and efficiently.About the RoleThe successful candidate will have...
-
Senior Healthcare Operations Executive
8 minutes ago
Taguig, National Capital Region, Philippines Addforce Human Resources Solution Inc Full timeJob Title: Senior Healthcare Operations ExecutiveAbout the Role:We are seeking a seasoned Senior Healthcare Operations Executive to join our team at Addforce Human Resources Solution Inc. This is an exciting opportunity for an experienced professional to lead and manage healthcare operations, driving business growth and excellence.About You:To be successful...
-
Senior Operations Manager
2 weeks ago
Taguig, National Capital Region, Philippines RecruiterPH Full timeSkill Requirements:• Fluency in English speaking and writing is a must.• Strong and effective verbal and written communication skills are essential.• Good listening skills will help in effective collaboration.• Advanced skills in Microsoft Office (Word, Excel, and PowerPoint) will aid in efficient task management.Technical Skills:• Proficient...
-
Senior Technical Operations Specialist
4 minutes ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob SummaryWe are seeking a highly skilled Senior Technical Operations Specialist to join our team at Hunter's Hub Inc. This role is responsible for providing exceptional technical support and ensuring the smooth operation of our insurance operations and financial services applications.
-
Senior Business Application Operations Specialist
6 minutes ago
Taguig, National Capital Region, Philippines Hunter's Hub Incorporated Full timeHunter's Hub Incorporated is seeking a Senior Business Application Operations Specialist to join our team. This is a full-time position with an estimated salary of $95,000 - $110,000 per year.Job Description:The Senior Business Application Operations Specialist will be responsible for ensuring the smooth and quality-assured transition of application features...
-
Senior Sales Manager
4 weeks ago
Taguig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full timeJob Title: Senior Sales ManagerAt Solid Lyndelle Manpower Services Inc., we are seeking a highly skilled and experienced Senior Sales Manager to join our team. As a Senior Sales Manager, you will be responsible for leading and managing a team of sales professionals to achieve sales targets and drive business growth.Key Responsibilities:Develop and implement...
-
Business Transformation Senior Manager
4 weeks ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob Title: Business Transformation Senior ManagerJoin our team at Manpower Core Group Inc. as a Business Transformation Senior Manager, where you will play a key role in driving process excellence and operational improvement across the organization.About the Role:We are seeking a seasoned professional with a strong background in business excellence, process...
-
Financial Operations Manager
4 weeks ago
Taguig, National Capital Region, Philippines Trimark Group Holdings Full timeFinancial Operations ManagerAt Trimark Group Holdings, we are seeking a highly skilled Financial Operations Manager to join our team. The successful candidate will be responsible for managing the accounts payable and accounts receivable processes, preparing and reviewing financial statements, and reconciling general ledger accounts. Additionally, they will...
-
Senior Operations Enablement Specialist
2 minutes ago
Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob Summary: We are seeking a seasoned Senior Operations Enablement Specialist to join our team at Hunter's Hub Inc. This mid-level professional will be responsible for providing extensive subject matter expertise in assigned business applications and the company's platform, focusing on end-user support, continuous improvement, and optimization of business...
-
Senior Operations Manager
4 weeks ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout the Job:TASQ Staffing Solutions is seeking a highly skilled Team Lead to oversee a fraud account in Taguig. The ideal candidate will have a Bachelor's Degree and at least 2 years of experience as a Team Leader. Preference will be given to those with fraud account experience and excellent communication skills. The Team Lead will be responsible for...
-
Strategic Operations Manager
2 weeks ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeKey Responsibilities:Project Management:Lead and manage complex projects in wealth management or financial service operations.Ensure successful project delivery, meeting deadlines, and achieving project goals.Wealth Management Experience:Minimum of 2 years of experience in wealth management or financial service operations as a Manager or Senior...
-
Senior Manager
4 weeks ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob SummaryWe are seeking a highly experienced Senior Manager to lead our Service Delivery Operations team. The ideal candidate will have a strong background in Financial and Administrative (F&A) services, with a minimum of 12 years of experience in Service Delivery.Key ResponsibilitiesSupport sales opportunities and delivery of solutions by leveraging...
-
Business Transformation Senior Manager
4 weeks ago
Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob Title: Business Transformation Senior ManagerJoin Manpower Core Group Inc. as a Business Transformation Senior Manager and take on a challenging role that requires strategic thinking, leadership, and process improvement skills.About the Role:We are seeking a highly experienced Business Transformation Senior Manager to lead our business transformation...
-
Senior Manager
3 weeks ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob SummaryWe are seeking a Senior Manager - Service Delivery Operations Lead to join our team at TASQ Staffing Solutions. This role will be responsible for leading the service delivery strategy across one or more client portfolios, addressing performance issues, and implementing continuous improvement plans to achieve project targets and SLA commitments.Key...