Training and Development Specialist

2 months ago


Taguig, National Capital Region, Philippines RecruiterPH Full time

Job Summary:

RecruiterPH is seeking a highly skilled and dedicated Trainer/Training Specialist to join our team. As a key member of our learning and development team, you will be responsible for delivering high-quality training programs to our clients, ensuring that they meet the required statutory standards.

Key Responsibilities:

  • Design and deliver training programs that meet the needs of our clients and their employees.
  • Provide coaching and feedback to trainees to help them develop key skills and competencies.
  • Update and develop training content to reflect changing business requirements and client needs.
  • Ensure that all training programs are delivered on time and to a high standard.
  • Use standardized materials and methodologies to ensure consistency and quality across all training programs.
  • Develop question banks and use technology-enabled training tools to enhance the training experience.
  • Take ownership of every training program to ensure that all benchmarks are met or surpassed.
  • Act as a guide and coach to trainees during the training program.
  • Provide regular feedback and coaching to help trainees improve.
  • Ensure that trainees understand statutory business requirements.

Requirements:

  • Graduate/Postgraduate degree in any discipline or medical allied professional course (preferably a Philippine Registered Nurse).
  • Experience in Healthcare BPO organization is an advantage.
  • 6mos-1 year of experience in any US Healthcare Account (Prior Authorization/Clinical Appeals and Denial Management).
  • Good process and project knowledge.
  • Proficiency in MS Office.
  • Logical reasoning and analytical skills.
  • Excellent communication and facilitation skills.


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