Training and Development Associate Manager

2 weeks ago


Taguig, National Capital Region, Philippines Neksjob Corporation Full time

Key Responsibilities:

Our ideal candidate will possess at least 7 years of experience in Training and Development and 2 years of Contact Center or BPO industry experience. Key responsibilities include assessing Training Needs, analyzing performance trends, implementing end-to-end training needs analysis (TNA), and developing intervention programs to address performance gaps.

Skills and Qualifications:

  • 7+ years of experience in Training and Development
  • 2+ years of Contact Center or BPO industry experience
  • 5+ years of experience as a lead
  • Excellent presentation skills
  • Knowledge of Adult Learning Theory

Reporting and Data Management:

The selected candidate will be responsible for generating, reviewing, and distributing required training reports, maintaining collection and tracking of relevant Training data, and assisting with team-specific reporting activities.



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