Drive Customer Growth as a Business Development Specialist

1 week ago

Manila, National Capital Region, Philippines beBeeBusiness Full time $60,000 - $80,000
Customer Success Role Overview

In this customer success position, you will drive business growth by collaborating with colleagues to deliver exceptional customer experiences. Develop your skills in a supportive work environment that fosters innovation and teamwork.

Main Responsibilities:
  • Establish strong relationships with existing customers through regular communication via phone calls.
  • Utilize influencing skills to schedule appointments for the customer success team.
  • Manage pipelines across multiple channels (phone and email) and track progress using CRM tools.
  • Maintain high performance levels by meeting key performance indicators (KPIs) such as outbound calls, emails, contact rates, and scheduled meetings.
Key Requirements:
  • Prior experience in B2B sales, telemarketing, or business development.
  • BPO or contact center experience with a proven track record of quota achievement.
  • Exceptional professional communication skills via phone and email with diverse backgrounds.
  • Familiarity with B2B sales cycles and business development processes.
  • Proficiency in CRM platforms like Salesforce, HubSpot, or similar.
Benefits and Perks:
  • Equity packages for career growth opportunities.
  • A hybrid working model offering flexibility between office and remote work arrangements.
  • Mental health and well-being initiatives to support employee wellness.
  • Generous parental leave policies providing time-off support for family matters.
  • Paid time-off policies allowing for relaxation and rejuvenation.

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