Customer Experience Resolution Head

We are looking for a Customer Experience Head to lead our dealership-sales team and drive business growth at Cartrack.Key ResponsibilitiesCustomer Focus: Develop and implement strategies to enhance customer satisfaction, loyalty, and retention.Team Leadership: Manage the dealership-sales team to ensure exceptional service standards and meet key performance...

Required Skills and QualificationsExcellent communication and interpersonal skills.Proven experience in customer service and dispute resolution.Ability to work effectively under pressure and meet deadlines.Familiarity with banking and card operations procedures.Knowledge of relevant laws and regulations.BenefitsHSBC offers a comprehensive benefits package,...

About the RoleWe're seeking an experienced Customer Care Professional to join our team at edamama. As a key member of our customer care team, you will be responsible for handling customer inquiries, resolving issues, and maintaining positive relationships with our customers.The ideal candidate will have a strong background in customer care, preferably in the...

**Job Description:**We are looking for a highly experienced and creative Head of User Experience Design to lead our digital product design efforts. As the head of our UX design team, you will be responsible for developing and executing design strategies that drive business growth and improve user engagement.**Responsibilities:**Partner closely with product...

Customer Service RoleWe are looking for an Interaction Resolution Specialist to join our team at WEWILL TECH CORP. This role involves resolving customer inquiries and issues in a timely and professional manner.Key ResponsibilitiesAddress customer inquiries and resolve issues in a timely manner.Maintain detailed records of customer interactions.Collaborate...

Delinquency Resolution ExpertThis role involves resolving delinquencies and ensuring timely payments for customers. Key responsibilities include:Negotiating payment arrangementsMaximizing promises of paymentAssessing customer needs and implementing solutionsProviding quality customer serviceDocumenting conversations accuratelyRequirementsTo succeed in this...

ResponsibilitiesThe Customer Resolution Support Officer will be responsible for providing administrative updates to complaint workflows and case information, dealing with incoming subpoenas, court orders, police requests, government agency requests, and third-party requests.Provide administrative updates to complaint workflows and case information.Deal with...

Job Overview">The Bistro Group is seeking a highly skilled Human Resources Manager to lead our employee experience initiatives. This key role will develop and implement HR policies, manage recruitment and selection processes, and provide guidance on employee-related issues.Key Responsibilities:Develop and Implement HR PoliciesManage Recruitment and...

RESPONSIBILITIES:- Conduct Post Implementation Reviews (PIRs) to assess the achievement of project objectives and evaluate the effectiveness of project management practices in maintaining project alignment- Serve as a liaison between ICTD departments and auditors (internal or external) to ensure timely resolution of audit findings and fulfillment of...

We're seeking a skilled Late Shift Support Expert to join our dynamic team at Luigisbox, driving personalized experiences for 3,000+ e-shops. This role involves handling client communication, troubleshooting, resolving technical issues, and escalating complex cases when needed.About the TeamYou'll work closely with our Head of Support, L2 Support Lead, and...

Job Summary: We are seeking a highly skilled and bilingual customer service representative to join our team at ECLARO. As a Korean Bilingual Advisor, you will be responsible for handling customer inquiries and providing accurate information about products and services. Duties and Responsibilities: Provide exceptional customer service and support. Respond...

We're seeking a skilled Customer Support Representative to join our dynamic team at Luigisbox, driving personalized experiences for 3,000+ e-shops. This role involves handling client communication, troubleshooting, resolving technical issues, and escalating complex cases when needed.About the RoleAs a key member of our support team, you'll work closely with...

About the company:Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering...

Sanas: Revolutionizing CommunicationWe're pushing the boundaries of human communication with our cutting-edge real-time algorithm. Designed to enhance speech clarity, eliminate background noise, and modulate accents, our technology sets a new standard.As a pioneer in this space, we've assembled a talented team of over 200 professionals. Established in 2020,...

Job DescriptionThe Head of Brand Experience will be responsible for developing and executing creative strategies that drive brand awareness, engagement, and business results across multiple sectors.RequirementsHas a bachelor's degree in Graphic Design, Marketing, or a related field.Demonstrated creative excellence with a portfolio of work showcasing a range...

Job DescriptionWe are seeking a highly skilled Head of Customer Success to join our team at UTAK. This is an exciting opportunity for a motivated and results-driven professional to drive customer success and growth.Key Responsibilities:Develop and Execute Strategic Plans: Formulate and execute strategic plans in line with company objectives, ensuring...

Job SummaryThe successful candidate will be responsible for managing the day-to-day operations of our MSB Chargebacks team.This includes ensuring that all customer queries are responded to in a timely and professional manner, as well as maintaining high levels of accuracy and efficiency in all processes.The ideal candidate will have experience in customer...

Head of After Sales and Customer SuccessUTAKNegotiableOn-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionTake on a leadership role by formulating and executing strategic plans in line with company objectivesSet and ensure the reach of relevant team KPIs to help maintain excellent performanceDevelop and execute data-driven...

About the RoleThis is a unique opportunity to make a meaningful impact as the Head of After Sales and Customer Success at UTAK. We are looking for a highly skilled professional who can drive business growth, improve customer satisfaction, and enhance overall team performance.Key AccountabilitiesDriving business growth through effective after sales support...

Job Overview: Billings Dispute Resolution ExpertNeksjob is looking for a seasoned Billings Dispute Resolution Expert to join our team. As a key member of our financial operations team, you will be responsible for resolving billing disputes, managing accounts payable and accounts receivable, and maintaining accurate financial records.Key...