Head of Customer Excellence
5 days ago
We are seeking a highly skilled Head of Customer Success to join our team at UTAK. This is an exciting opportunity for a motivated and results-driven professional to drive customer success and growth.
Key Responsibilities:- Develop and Execute Strategic Plans: Formulate and execute strategic plans in line with company objectives, ensuring alignment with business goals.
- Set and Ensure KPIs: Set and ensure the reach of relevant team KPIs to maintain excellent performance, driving continuous improvement.
- Data-Driven Strategies: Develop and execute data-driven strategies for high-quality after-sales support, enhancing customer satisfaction and loyalty.
About You: To succeed in this role, you will need 2-3 years of leadership experience in business, communications, customer support, or a related field. You should possess strong written and verbal communication skills, be comfortable using live chat platforms, and have a detail-oriented approach to providing top-notch client experiences.
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Delivery Excellence Head
4 days ago
Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from SID Global Solutions APACHead of Business Development | Talent Acquisition | Sales & Account Management | INTJ-ADelivery Excellence HeadSummary:The Delivery Excellence Head in the Philippines plays a crucial leadership role, focusing on driving high-quality...
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Head of AP Process Excellence
5 days ago
Quezon City, National Capital Region, Philippines Thermo Fisher Scientific Full timeAbout UsThermo Fisher Scientific is a world leader in serving science. Our Finance teams are essential to our business and functional teams to make educated, sound decisions that drive our Mission and make us a stable and trusted industry leader.We have a diverse and global presence, providing significant opportunities to develop unique career experiences...
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Head Chef
16 hours ago
Quezon City, National Capital Region, Philippines Sóbra Café Corp. Full timeThis is a full-time on-site role for a Head Chef at Sóbra Café Corp. located in Quezon City. The Head Chef will be responsible for overseeing the kitchen operations, creating menus, managing food preparation, and ensuring quality and consistency in all dishes served.Company DescriptionWe suggest you enter details here.Role DescriptionThe Head Chef will be...
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Sales Head
4 days ago
Quezon City, National Capital Region, Philippines Kangkong King Full timeOn-site - Quezon City 5-10 Yrs Exp Diploma Full-timeJob DescriptionGovernment Mandated BenefitsDescriptionJob Responsibilities:Sales Strategy: Develop and implement sales strategies and plans that align with the company's overall business goals and objectives.Customer Acquisition: Identify and target new customers and market segments to expand the customer...
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Commercial Sales and Services Head
2 days ago
Makati City, National Capital Region, Philippines Jollibee Group of Companies Full timeThe Commercial Sales and Services Head is responsible for driving revenue growth, expanding market share, and delivering exceptional customer experiences. This involves leading a team of sales professionals, analyzing sales performance data, and identifying opportunities for process improvements.Key ResponsibilitiesDeveloping and executing strategic plans to...
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Customer Experience Head
1 day ago
Makati City, National Capital Region, Philippines Cartrack Full timeWe are looking for a Customer Experience Head to lead our dealership-sales team and drive business growth at Cartrack.Key ResponsibilitiesCustomer Focus: Develop and implement strategies to enhance customer satisfaction, loyalty, and retention.Team Leadership: Manage the dealership-sales team to ensure exceptional service standards and meet key performance...
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Operations Excellence Manager
12 hours ago
Quezon City, National Capital Region, Philippines General Metal Container of the Philippines Full timeWhy Work With UsAt General Metal Container of the Philippines, we value innovation, collaboration, and customer satisfaction. Our team is dedicated to delivering exceptional results and fostering a culture of excellence.Job ResponsibilitiesDevelop and implement production plans to meet customer demands.Manage and lead a team of production engineers to...
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Head of Audit
16 hours ago
Quezon City, National Capital Region, Philippines Marivent Hotels & Resorts Full timeOn-site - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionCompany DescriptionMarivent Hotels & Resorts is a premier hotel and resort management company in the Philippines, managing distinguished properties like Las Casas Filipinas de Acuzar in Bataan and Quezon City, and the VS Hotel & Convention Center in Quezon City. Las Casas Filipinas...
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Ambassador of Excellent Customer Experience
4 days ago
Quezon City, National Capital Region, Philippines E Source Systems Multipurpose Cooperative Full timeE Source Systems Multipurpose Cooperative is committed to delivering exceptional customer experiences through our dedicated Customer Service Representatives.About the JobThis role involves providing top-notch customer service, addressing customer inquiries, and resolving issues in a timely and efficient manner.Key AccountabilitiesAct as the primary point of...
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Delivery Excellence Director
4 days ago
Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full timeAbout the Role:As a Delivery Excellence Head at SID Global Solutions APAC, you will play a crucial leadership role in driving high-quality service delivery, process optimization, and client satisfaction.This position requires a combination of project management expertise, strategic thinking, leadership skills, and a deep understanding of client needs and...
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Head of After Sales and Customer Success
16 hours ago
Quezon City, National Capital Region, Philippines UTAK Full timeHead of After Sales and Customer SuccessUTAKNegotiableOn-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionTake on a leadership role by formulating and executing strategic plans in line with company objectivesSet and ensure the reach of relevant team KPIs to help maintain excellent performanceDevelop and execute data-driven...
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Releasing Staff
2 weeks ago
Quezon City, National Capital Region, Philippines PGA Tech Group of Companies Full timeDUTIES AND RESPONSIBILITIES-Follow the company's quality policies and procedures.-Responsible for the release of test reports to the customer.-Ensure customer's payment completion and update before issuance of the test report.-Follow-up and coordinate the status of test and billing of test samples between the customer and receiving officer,...
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Head of Service Delivery
2 days ago
Quezon City, National Capital Region, Philippines Intelassist Full timeJob Summary:We are seeking an experienced Head of Service Delivery to join our team at Intelassist. As a key member of our leadership, you will be responsible for leading our service delivery team and ensuring that we deliver high-quality services to our customers.Key Responsibilities:Develop and implement strategies to improve service delivery and...
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Head of Brand Experience
4 days ago
Quezon City, National Capital Region, Philippines Solaire Resort Full timeJob DescriptionThe Head of Brand Experience will be responsible for developing and executing creative strategies that drive brand awareness, engagement, and business results across multiple sectors.RequirementsHas a bachelor's degree in Graphic Design, Marketing, or a related field.Demonstrated creative excellence with a portfolio of work showcasing a range...
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Releasing Staff
4 weeks ago
Quezon City, National Capital Region, Philippines PGA Tech Group of Companies Full timeDUTIES AND RESPONSIBILITIES-Follow the company's quality policies and procedures.-Responsible for the release of test reports to the customer.-Ensure customer's payment completion and update before issuance of the test report.-Follow-up and coordinate the status of test and billing of test samples between the customer and receiving officer,...
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Head of Sales Operations
3 days ago
Quezon City, National Capital Region, Philippines Peoplehub Inc Full timeRole OverviewWe are seeking a highly experienced Head of Sales Operations to join our team at Peoplehub Inc. This critical role plays a vital part in driving sales growth, improving operational efficiency, and enhancing customer satisfaction.About the Position:The Head of Sales Operations will be responsible for designing and implementing sales processes,...
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Lead Customer Advocate
12 hours ago
Quezon City, National Capital Region, Philippines UTAK Full timeJob DescriptionThe Head of After Sales and Customer Success will play a vital role in enhancing customer satisfaction, driving business growth, and improving overall team performance at UTAK. Key responsibilities include:Formulating and executing strategic plans aligned with company objectivesDeveloping and executing data-driven strategies for high-quality...
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Head of Support and Solutions
12 hours ago
Quezon City, National Capital Region, Philippines UTAK Full timeAbout the RoleThis is a unique opportunity to make a meaningful impact as the Head of After Sales and Customer Success at UTAK. We are looking for a highly skilled professional who can drive business growth, improve customer satisfaction, and enhance overall team performance.Key AccountabilitiesDriving business growth through effective after sales support...
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Head of Accounting Services
5 days ago
Quezon City, National Capital Region, Philippines Zynergia Health and Wellness Corp. Full timeZynergia Health and Wellness Corp. is a growing organization seeking a Head of Accounting Services to join our finance team. As the Head of Accounting Services, you will be responsible for managing all accounting functions, including financial reporting, budgeting, and regulatory compliance.About the Role:Key responsibilities include:Developing and...
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Head of Recruitment
4 days ago
Quezon City, National Capital Region, Philippines TransPerfect Full timeTalent Acquisition StrategiesWe are seeking an experienced Head of Recruitment to develop and execute comprehensive talent acquisition strategies. As a key member of our HR team, you will identify and attract top talent, manage a team of recruiters, and collaborate with hiring managers to meet business objectives.ResponsibilitiesDevelop and execute strategic...