Complaint Resolution Advisor

We are looking for a detail-oriented Healthcare Account Resolution Expert to join our Polaris Careers team. In this role, you will be responsible for resolving customer complaints and concerns in a timely and professional manner, ensuring patient satisfaction and loyalty.Responsibilities:Issue Resolution: Identify and resolve customer complaints and concerns...

Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Security Bank CorporationTalent Acquisition Partner at Security Bank CorporationThe RoleAs a Customer Advisor, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to...

About the RoleWe are seeking a highly motivated and results-driven Financial Recovery Expert to join our team. The successful candidate will be responsible for managing a portfolio of delinquent accounts, and working closely with other team members to achieve set targets and standards.Key Responsibilities: Manage and maintain a portfolio of delinquent...

- Proficient in English and Native Korean (speaking, reading, writing, listening). - Open to Filipinos and Foreigners (must hold TRV or PRV). - Must be willing to work onsite in Makati.Responsibilities: Handle customer inquiries and provide accurate information about products and services Assist customers in resolving account-related issues or concerns...

At Security Bank Corporation, we're seeking a highly skilled Sales and Service Representative to join our team.About the RoleThis Customer Advisor role involves handling in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. Key responsibilities include processing the opening of new...

Job DescriptionThe Employee Relations Manager will serve as a trusted advisor for employee relations issues, facilitating conflict resolution and ensuring a positive work environment.Main ResponsibilitiesConflict Resolution: Act as a mediator in resolving employee conflicts and disputes.Employee Engagement: Foster a positive work environment through regular...

Topserve Service Solutions, Inc. is seeking a highly skilled and experienced Client Support Professional to join our team.Job RequirementsWe are looking for an exceptional individual who possesses the following skills and qualifications:College Graduate of any 4-year courseWith experience as a Customer Service RepresentativeFemale/MaleComputer literate...

Job Purpose:Responsible for providing end-to-end customer servicing to AXA customers using different communication channels, either voice or email.Address queries on policy, billing, and payment.Resolve and/or de-escalate complaints.Process account modifications and requests.Educate customers and distributors in the different self-service tools of AXA (if...

• Making all/any outgoing calls to the patients• Answer all incoming calls from the patients.• Manage the physicians/doctor's appointment calendar• Manage and organize Electronic Medical Records (EMR)• Record, review, and take steps to follow-up on and resolve patient complaints• Analyze complaints to enhance the overall quality of care• Create...

• Making all/any outgoing calls to the patients• Answer all incoming calls from the patients.• Manage the physicians/doctor's appointment calendar• Manage and organize Electronic Medical Records (EMR)• Record, review, and take steps to follow-up on and resolve patient complaints• Analyze complaints to enhance the overall quality of care• Create...

Join us as a Help Desk Specialist and contribute to delivering exceptional customer experiences. Your expertise in troubleshooting technical issues will help us resolve customer complaints promptly and professionally.Responsibilities:Provide support to customers via various channels.Troubleshoot technical issues and provide timely resolutions.Communicate...

About the Client:The client's automated loan process combined with state-of-the-art technology removes ambiguity. and flags fraud instantly, keeping your safety a priority. Their data analytics and metrics create a unique predictive model that guides loan decisions and keeps your business compliant and secure.Job Responsibilities:· Customer Support:Provide...

Advisor, Global Learning and DevelopmentPasig City, Pasig, Philippines (Hybrid)JOB DESCRIPTIONThe Learning and Development Advisor is a senior Subject Matter Expert in Leadership and Management programs and is responsible for supporting theGlobal L&D Manager in leading and the delivery of operational or functional L&D initiatives.The L&D Advisor will lead...

Qualifications:Must have at least 1 year of technical work experienceAmenable to work in Makati Citycan start ASAPJob Description:Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).Experience in Windows & non-Windows Operating environmentRecommend and apply solutions, including on-site...

CPI, Makati City is seeking an experienced Executive Secretary to provide administrative support to the executive team. This role requires a strong organizational skills and attention to detail.Job Description:Key Responsibilities:Manage a wide range of administrative duties for the board, ensuring smooth daily operations.Assist with projects and special...

Skills Required:Bachelor's Degree in Computer Science, IT or related field 3 to 5 years experience in Java, C# and Net framework Experience in MSSQL/ Oracle / PL-SQL, including DB design, development and performance tuning Experience with Visual Studio Familiar with Jasper/ Crystal reports Job Description:Analyze program objectives and specifications,...

Skills Required:Bachelor's Degree in Computer Science, IT or related field3 to 5 years experience in Java, C# and Net frameworkExperience in MSSQL/ Oracle / PL-SQL, including DB design, development and performance tuningExperience with Visual StudioFamiliar with Jasper/ Crystal reportsExcellent problem solving and analytical skillsJob Description:Analyze...

CPI, Makati City is seeking a Senior Administrative Assistant to provide high-level administrative support to the executive team. This role requires a strong organizational skills and attention to detail.Job Description:Key Responsibilities:Handle emails, phone calls, and mail, ensuring timely and accurate responses.Prepare and format reports, memos,...

Primary Responsibilities-The Employee Relations Specialist is responsible for maintaining positive employee relations, ensuring compliance with Philippine labor laws, and addressing workplace issues in a fair and consistent manner. -The role focuses on fostering open communication between employees and management, resolving conflicts, and supporting the...

Job SummaryThe Strategic HR Partner will collaborate with senior management to develop and implement HR strategies that support business goals and enhance organizational performance.Main ResponsibilitiesTalent Management: Oversee the recruitment process, including workforce planning, talent acquisition, onboarding, and succession planning.Employee Relations:...