Customer Support Representative
3 days ago
We're seeking a skilled Customer Support Representative to join our dynamic team at Luigisbox, driving personalized experiences for 3,000+ e-shops. This role involves handling client communication, troubleshooting, resolving technical issues, and escalating complex cases when needed.
About the RoleAs a key member of our support team, you'll work closely with our Head of Support, L2 Support Lead, and L1 Support Lead, benefiting from a culture of mentoring, mutual support, and constructive feedback. Your primary responsibility will be to provide high-quality assistance to customers during later hours (23:00PM – 7:00AM CET).
Your Responsibilities- Respond to customer inquiries via live chat and email, ensuring timely and accurate resolutions.
- Run initial troubleshooting of issues, proactively diagnosing problems and determining next steps.
- Guide users toward solutions, explaining complex topics in simple terms.
- Escalate complex issues to product and integration teams, tracking progress and communicating updates to customers.
- Document common issues and contribute to the knowledge base.
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Customer Support Representative
2 days ago
Makati City, National Capital Region, Philippines KMDC Employment Services Full timeAt KMDC Employment Services, we are seeking a highly skilled and motivated Customer Support Representative to join our team. Job Summary:We are looking for an experienced individual who can handle inbound calls with ease, assist customers with their inquiries, and provide them with the best possible solutions.Key Responsibilities:Handle incoming customer...
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Customer Support Representative
1 day ago
Makati City, National Capital Region, Philippines SuperStaff Full timeWe are SuperStaff, a leading company seeking a talented Customer Support Representative to join our team. As a German Customer Support Specialist, you will be responsible for delivering exceptional customer service to our German-speaking clients.The ideal candidate must be a German citizen and able to present a valid German passport. This role involves...
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Customer Support Representative
3 days ago
Makati City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION, INC. Full timeJob Overview:This position is responsible for interacting with customers, providing them with information about their cargo, and ensuring effective communication to achieve service excellence.Responsibilities:The Customer Service Representative will be responsible for dealing with customer inquiries, providing accurate and timely responses, and resolving any...
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Customer Support Representative
1 day ago
Makati City, National Capital Region, Philippines KMC Solutions Full timeCompany Overview: KMC Solutions is a renowned customer-centric organization that prides itself on providing exceptional service to its global customers. Our team is dedicated to ensuring that every interaction with our customers is of the highest quality.Job Description: As a Customer Support Advocates, you will play a critical role in representing our...
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Customer Support
4 weeks ago
Caloocan City, National Capital Region, Philippines Skyline Live Support Full timeSkyline is looking for talented individuals like you to join our awesome team Become a Customer Support for our office in South Caloocan site. This role will focus on driving customer satisfaction by answering their queries and addressing issues promptly thru chats, emails & calls.BENEFITS AND FREEBIESSigning up with Skyline makes you eligible to enjoy the...
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Male Customer Support Representative
7 days ago
Makati City, National Capital Region, Philippines Excelsior Triumph Manpower Services OPC Full timeAbout the RoleExcelsior Triumph Manpower Services OPC is currently seeking a qualified Male Customer Support Representative to join our team. As a Technical Specialist, you will be responsible for providing exceptional customer support and resolving technical issues in a timely and efficient manner.Responsibilities:Interact with clients in a professional and...
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Customer Support Associate
5 days ago
Caloocan City, National Capital Region, Philippines Skyline Live Support Full timeAt Skyline Live Support, we are committed to delivering exceptional customer experiences. As a Customer Support Associate, you will play a vital role in driving customer satisfaction by responding promptly to inquiries and addressing issues efficiently.The ideal candidate will possess a positive attitude, excellent communication skills, and the ability to...
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Customer Support Optimization Specialist
3 days ago
Caloocan City, National Capital Region, Philippines Skyline Live Support Full timeWe are seeking a seasoned Customer Support Optimization Specialist to join our team at Skyline Live Support. In this role, you will be responsible for enhancing our customer support function by optimizing support workflows, reducing resolution times, and improving overall customer satisfaction.The key aspects of this position include:Process Optimization:...
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Associate Customer Service Representative
3 days ago
Makati City, National Capital Region, Philippines Pinoybisnes Full timeAssociate Customer Service Representative Job SummaryWe are seeking a highly organized and detail-oriented Associate Customer Service Representative to join our customer support team. As a key member of our team, you will be responsible for providing excellent customer service through various channels.Responsibilities:Answer client inquiries and resolve...
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Service Delivery and Support Representative
2 days ago
Makati City, National Capital Region, Philippines KMC Solutions, Inc. Full timeService Delivery and Support RepresentativeKMC Solutions, Inc. is seeking a Service Delivery and Support Representative to join our team as a CUSTOMER SERVICE ADVOCATE.This role is responsible for delivering exceptional customer experiences across various communication channels, including voice, chat, email, SMS, and social media.The successful candidate...
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Customer Support Liaison
3 days ago
Makati City, National Capital Region, Philippines JetSon Manpower Agency Full timeJob DescriptionA Technical Service Representative's role at JetSon Manpower Agency is to ensure a seamless customer experience by providing top-notch support. The ideal candidate will have excellent communication skills and be able to effectively resolve complex issues.
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Customer Service Representative
3 days ago
Makati City, National Capital Region, Philippines Magnus Resources Solutions Inc. Full timeJob DescriptionThe Customer Service Representative role at Magnus Resources Solutions Inc. involves providing top-notch support to customers through various non-voice platforms. As a key representative of our company, you will be the first point of contact for customers, guiding them through our products, processes, terms, and conditions.Main...
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Sales and Support Representative
5 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeCustomer Service ExperienceAs a Customer Service Representative at Nityo Infotech Services Philippines, you will play a critical role in delivering exceptional support experiences for our clients. Your primary responsibility will be to handle customer inquiries, resolve issues, and provide accurate information in a timely and professional manner.Key...
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Customer Service Representative
2 weeks ago
Makati City, National Capital Region, Philippines Valeros Business Company Full timeThis is a full-time on-site role for a Customer Service Representative at STACKph in Manila. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction on a daily basis.QualificationsAt least 3months call center experienceOpen For SHS And College Graduate Excellent...
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Customer Service Support Representative
18 seconds ago
Quezon City, National Capital Region, Philippines Neksjob Full timeWe are looking for a skilled Customer Service Support Representative to provide top-notch customer support and resolve technical issues efficiently. As a key member of the Neksjob team, you will work closely with clients to understand their needs and provide personalized solutions.This role requires strong problem-solving skills, attention to detail, and...
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Customer Service Representative
4 weeks ago
Makati City, National Capital Region, Philippines Valeros Business Company Full timeThis is a full-time on-site role for a Customer Service Representative at STACKph in Manila. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction on a daily basis.QualificationsAt least 3months call center experienceOpen For SHS And College Graduate Excellent...
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Customer Support Representative
1 week ago
Makati City, National Capital Region, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeUrgent in need of Customer Service for TELCO Account in AYALAWork set -up: Work onsiteDuties:provide excellent customer service to existing clientsanswer customer support calls update client database whenever necessarypromote other products & services whenever necessary Qualifications:with 6months call center experiencehigh school diploma or equivalent;...
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Customer Service Representative
6 days ago
Makati City, National Capital Region, Philippines MHR Global Full timeMHR Global seeks a highly motivated Customer Service Representative to join our team. With 6 months of BPO experience, you will be responsible for providing exceptional customer service to clients.Key ResponsibilitiesHandle customer inquiries and issues in a timely and professional manner.RequirementsWe are looking for individuals who possess excellent...
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Customer Service Representative CSR
1 week ago
Makati City, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team in the media and entertainment industry. In this role, you will be the primary point of contact for our customers, providing exceptional support for our media content, streaming services, and entertainment products. Communicate effectively with customers,...
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Customer Service Representative
3 days ago
Makati City, National Capital Region, Philippines Credit Corp Full timeAs a Customer Service Representative at Credit Corp, you will play a vital role in promoting financial inclusion and delivering exceptional customer experiences. With our commitment to responsible lending and innovative technology, we provide a unique opportunity for individuals to grow their careers within the financial services industry.Key...