Customer Delinquency Resolution Expert
4 days ago
This role involves resolving delinquencies and ensuring timely payments for customers. Key responsibilities include:
- Negotiating payment arrangements
- Maximizing promises of payment
- Assessing customer needs and implementing solutions
- Providing quality customer service
- Documenting conversations accurately
To succeed in this role, you will need:
- Proven experience in BPO/Contact Centre Collections
- Extensive experience in BPO Contact Centre voice campaigns
- Knowledge of Windows applications including MS Office
- Strong customer focus and ability to communicate effectively
- Excellent documentation skills
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Delinquency Resolution Specialist
2 days ago
Quezon City, National Capital Region, Philippines Global Payments Full timeGlobal Payments is dedicated to providing innovative payment solutions that empower merchants and financial institutions. As a Loss Analyst I, you will contribute to our mission by resolving delinquent accounts and improving client relationships.Job Description:We investigate and analyze data to identify potential risks and opportunities.We communicate with...
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Delinquency Specialist
5 days ago
Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full timeDelinquency Management RoleThe Delinquency Specialist is responsible for leading the collections team with a risk-segmented approach to maximize recovery rates while ensuring compliance and maintaining a customer-centric experience.Tactical Execution & Risk-Based Collections:Prioritize accounts based on risk segmentation for optimal efficiency.Align...
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Delinquent Account Manager
1 day ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeAbout the RoleThis position involves managing delinquent accounts, performing collection activities, and providing excellent customer service. Contact customers via inbound and outbound calls to inform about account status and collect due amounts.Negotiate with customers in an assertive manner to achieve desired outcomes.Update relevant systems and add...
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Customer Resolution Specialist
1 day ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Working on delinquent accounts and performing collection activities.Coordinating with internal and external teams as needed.Ensuring that the right services are provided to customers.Additionally, they will adhere to laws and regulations while performing collection duties.
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Technical Resolution Expert
1 day ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeKey ResponsibilitiesAs a Technical Resolution Expert at Neksjob Philippines, you will be responsible for resolving complex customer issues in a timely and efficient manner. This will involve handling inbound customer calls and emails, addressing customer questions and concerns, and ensuring seamless interactions with our clients.You will use your technical...
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Corporate Finance Expert
5 days ago
Makati City, National Capital Region, Philippines Tamaray People Solutions Corporation Full timeJob FunctionThe primary function of a Corporate Finance Expert at Tamaray People Solutions Corporation is to manage the loan process from application to disbursement. This involves analyzing loan applications, reviewing loan agreements, and marketing bank products to customers.DutiesNegotiate payment arrangements with customers who have delinquent...
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Debt Resolution Expert
3 days ago
Mandaluyong City, National Capital Region, Philippines ConnectOS Full timeKey Responsibilities: The Account Recovery Manager will lead collections efforts by managing and resolving delinquent accounts effectively. Develop strong relationships with customers to negotiate payment terms and solutions, analyze financial data to identify trends, and improve collection strategies. Ensure compliance with relevant regulations and company...
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Mobile Application Resolution Expert
15 hours ago
Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeMobile Application Resolution ExpertCompany OverviewHunter's Hub Incorporated delivers cutting-edge solutions that drive success. As a Mobile Application Resolution Expert, you'll play a crucial role in ensuring seamless user experiences for our customers.Key ResponsibilitiesYou'll be responsible for:Providing top-notch technical support for the Chinabank...
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Credit and Collection Expert
2 days ago
Quezon City, National Capital Region, Philippines Copeland Full timeCopeland is a leading global climate technologies company dedicated to sustainability and innovation. As a Credit and Collection Expert, you will be responsible for providing excellent credit and collection activities to customers, applying knowledge and system resources to resolve issues.In this role, you will review and release orders related to assigned...
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Billings Dispute Resolution Expert
4 days ago
Makati City, National Capital Region, Philippines Neksjob Full timeJob Overview: Billings Dispute Resolution ExpertNeksjob is looking for a seasoned Billings Dispute Resolution Expert to join our team. As a key member of our financial operations team, you will be responsible for resolving billing disputes, managing accounts payable and accounts receivable, and maintaining accurate financial records.Key...
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Debt Resolution Expert
2 days ago
Quezon City, National Capital Region, Philippines VICS CONSTRUCTION & SONS CO. Full timeKey Responsibilities:Oversee the entire accounts receivable process, from initial contact to final payment resolution.Analyze customer data to identify patterns and trends in payment behavior, informing the development of targeted collection strategies.Negotiate payment arrangements with customers who are experiencing financial difficulties, working to find...
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Unapplied Cash Resolution Expert
3 days ago
Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full timeInstitutional Shareholder Services Inc. seeks an Unapplied Cash Resolution Expert to join their team.This expert will be responsible for managing, controlling, and resolving unapplied or unidentified customer deposits, payments, and account balance issues.About the Role:This Financial Transaction Manager will be primarily responsible for identifying,...
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Claims Resolution Expert
5 days ago
Quezon City, National Capital Region, Philippines NTT DATA, Inc. Full timeAbout the PositionWe are seeking a skilled customer service representative to join our team, providing exceptional service to healthcare providers.Key Responsibilities:Communicate with healthcare providers to resolve claims issues and provide information on member eligibility and benefits.Assist providers with navigating the provider portal, including...
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Carrier Invoicing and Dispute Resolution Expert
11 hours ago
Makati City, National Capital Region, Philippines Nityo Infotech Full timeNityo Infotech is seeking a highly skilled Carrier Invoicing and Dispute Resolution Expert to join our operations team. As a key member of our group, you will be responsible for reviewing and validating carrier invoices.In this role, you will thoroughly examine and approve new accounts and review related orders to prevent any discrepancies. You will also...
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Complaint Resolution Expert
10 hours ago
Makati City, National Capital Region, Philippines Manulife Full timeResponsibilitiesComplaint Management: Act as the primary point of contact for customers with complaints regarding Manulife Health Products, ensuring that complaints are handled promptly and efficiently.Investigation and Resolution: Thoroughly investigate each complaint by gathering all pertinent information and collaborating with relevant departments, such...
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Customer Resolution Specialist
15 hours ago
Makati City, National Capital Region, Philippines John Clements Consultants, Inc. Full timeJob Responsibilities:We are looking for a highly motivated and organized individual to fill the role of Customer Resolution Specialist. In this position, you will assume initial ownership of customer concerns, coordinate with our technical team to investigate and document issues, and ensure proper documentation for all tickets.
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Client Resolution Expert
11 hours ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeAbout Us:Nityo Infotech is a leading provider of IT solutions, committed to delivering exceptional service and support to our clients.Job Role:We are seeking a highly skilled Junior Technical Support professional to join our team. In this role, you will be responsible for providing technical assistance to clients, resolving complex technical issues, and...
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Debt Resolution Lead
1 day ago
Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full timeAs a seasoned professional, we invite you to apply for the Debt Resolution Lead position at TASQ Staffing Solutions. This role offers an exciting opportunity to leverage your expertise in collection-related risk assessment, operational efficiency, and dynamic, risk-based strategies to drive collections performance.You will lead the collections team with a...
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Client Resolution Expert
2 days ago
Makati City, National Capital Region, Philippines SuperStaff Full timeThe Experience Care Specialist role at SuperStaff involves providing exceptional customer experiences, resolving issues, and driving business growth.Key ResponsibilitiesYou will respond promptly to customer inquiries, providing accurate and helpful information to resolve their concerns.Collaborate with internal teams to resolve complex issues, ensuring...
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Senior Debt Recovery Associate
4 days ago
Quezon City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full timeCollections SpecialistThis role is responsible for handling inbound phone contact for delinquent accounts, ensuring accurate and effective resolution of customer issues. Key responsibilities include:Negotiating payment arrangementsMaximizing promises of paymentAssessing customer needs and implementing solutionsProviding quality customer serviceDocumenting...