Operations and Service Delivery Lead

The Service Delivery Lead is responsible for overseeing the end-to-end planning, metrics review, and root cause analysis of our collection process. This includes managing a team of professionals, driving change, and improving operational efficiency.About the RoleThis is a mid-senior level position that requires strong leadership skills, excellent...

The IT Service Delivery Lead will play a critical role in ensuring the smooth operation of our IT systems and services. As a key member of our Service Desk Management team, you will be responsible for providing high-quality technical support and IT services to our clients.Design and implement processes to improve the efficiency and effectiveness of our IT...

About the roleAscendion is seeking an experienced IT Service Delivery Lead to join our dynamic team in Ortigas, Pasig City, Metro Manila. As the IT Service Delivery Lead, you will play a pivotal role in ensuring the seamless and efficient delivery of IT services to our valued clients. This is a full-time position offering opportunities for growth and...

Job DescriptionAs a Delivery Operations Manager at Booth and Partners, you will oversee the day-to-day operations of our delivery teams. You will be responsible for ensuring that the right resources are allocated to the project and customer requirements, monitoring and improving resource utilization, and providing visibility into resource capacity.The ideal...

About the RoleThe Business Analyst is part of the Financial Crime Delivery and MI team that provides support to ensure strategic and operational objectives are achieved and in line with agreed service offerings.The role is responsible for several key areas:Lead the delivery of process improvements and BAU/project initiatives to ensure each initiative is...

About UsNezda Technologies, Inc. is a cutting-edge technology firm dedicated to delivering exceptional services.Job OverviewWe are seeking a highly skilled Service Delivery Lead to join our team. This role will be responsible for overseeing the delivery of projects and ensuring seamless collaboration between teams.Key ResponsibilitiesCapability...

About the Role:The Delivery Assurance Specialist will play a crucial role in ensuring the timely delivery of goods and services to our customers. The successful candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.Key Accountabilities:Proactively communicate with Hauliers...

Posted 13 days ago and deadline of application is on 30 DecRecruiter was hiring 10 days agoHybridResponsible for overseeing the delivery of services to clients, ensuring they meet quality standards and contractual agreements by managing teams, monitoring performance metrics, maintaining client relationships, and resolving any service-related issues to...

At Ascendion, we are seeking a highly skilled and experienced IT Service Delivery Lead to join our team. In this role, you will be responsible for overseeing the delivery of complex IT projects, ensuring that they are completed on time, within budget, and to the highest quality standards.The ideal candidate will have a strong background in IT project...

Cluster Management: Oversee the development, deployment, monitoring, maintenance, upgrade, and support of all phases of the project.Delivery Communication: Ensure the delivery of high-quality service and support for the goal of the project/service through collaboration and communication.Transformation & Re-engineering: Work with the Product Owner or the...

Fujitsu Philippines Global Delivery Center is a dynamic and innovative company that is always looking for talented individuals to join our team. As a Data Processor, you will have the opportunity to work on a range of exciting projects and develop your skills and expertise.About Us:Fujitsu Philippines Global Delivery Center is a subsidiary of Fujitsu Limited...

What's the role?Partner with the Delivery Scheduling Team to deliver HSSE, service and cost standards, and act as a primary point of contact for haulers and terminals in managing any amendments to the schedule during its execution and managing scheduling inputs such as supply allocation, urgent orders, and lorry turnout.Act as the owner of the schedules...

Key ResponsibilitiesAs a Business Analyst, your key responsibilities will include:Leading and delivering small and medium-sized initiatives E2E - including but not limited to; requirements gathering, solution design, project planning, project governance, business implementation activities, and executing risk in change processes.Supporting Senior business...

This role demands a technically proficient leader with a solid understanding of digital service environments and incident management tools. The ideal candidate will possess demonstrated experience leading teams, exhibiting strong leadership and management skills to effectively motivate and guide them through complex incident resolution processes. Exceptional...

Company OverviewFirst Focus Information Technology, Inc. is a leading Managed Service Provider (MSP) in Australia and New Zealand, with a team of over 300 technical professionals across offices in the Philippines. Our commitment to providing exceptional IT services has earned us recognition as the best MSP in Australia for 7 consecutive years.We are seeking...

Job Description:We are seeking a skilled Logistics Process Lead to join our team at Shell Business Operations - Manila. As a key member of our operations team, you will be responsible for ensuring the smooth execution of logistics processes and providing excellent customer service.Key Responsibilities:Partner with the Delivery Scheduling Team to deliver...

Key ResponsibilitiesClient Relationship Management: Build and maintain strong relationships with clients, acting as the primary point of contact for service-related inquiries and concerns.Service Level Agreement (SLA) Management: Monitor adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...

Minimum QualificationsBachelor's Degree in Information Technology, Computer Science, or other related fieldAt least 6 years of project management and Java experienceHow do your skills match this job?Your application will include the following questions:What's your expected monthly basic salary?Which of the following types of qualifications do you have?How...

We are seeking a highly skilled IT Service Transition Manager to join our team at Collabera Digital. This role involves leading digital transformation projects in the healthcare sector, focusing on smooth service transitions and minimal disruption to our clients.The successful candidate will possess in-depth knowledge of the ITIL framework, particularly...

Join Fujitsu Philippines Global Delivery Center as a Data Processor and contribute to delivering exceptional IT services to our global clients.About Us:Fujitsu Philippines Global Delivery Center is a subsidiary of Fujitsu Limited Japan, one of the world's leading ICT companies. With over 1500 employees, we operate 24x7, providing business process,...