Service Delivery Cluster Lead

1 week ago


Manila, National Capital Region, Philippines Questronix Corporation Full time
  • Cluster Management: Oversee the development, deployment, monitoring, maintenance, upgrade, and support of all phases of the project.
  • Delivery Communication: Ensure the delivery of high-quality service and support for the goal of the project/service through collaboration and communication.
  • Transformation & Re-engineering: Work with the Product Owner or the Process Transformation team to re-imagine and improve all angles of the product/service.
  • SME Technical Support: Technical knowledge on CI/CD, programming and basic troubleshooting is a plus.
  • Resource Management: Develop and coach team members, emphasizing high performance leadership and motivation while maintaining the financial impact from the resources.

Requirements:

  • Experience: At least 5 years as a cluster lead is a plus.
  • At least 7 years in project management/service delivery/delivery lead role is a must.
  • Licenses/Certifications: SM certification is a must, PMP is a plus.
  • Location: Can work fully ONSITE at Ortigas.
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