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Business Operations Specialist

1 week ago

Manila, National Capital Region, Philippines ANZ Global Services and Operations (Manila), Inc Full time
About the Role

The Business Analyst is part of the Financial Crime Delivery and MI team that provides support to ensure strategic and operational objectives are achieved and in line with agreed service offerings.

The role is responsible for several key areas:

  • Lead the delivery of process improvements and BAU/project initiatives to ensure each initiative is delivered in a stable and sustainable manner, while delivering the best experience to our stakeholders.
  • Ensure the Financial Crime delivery framework and governance is followed for every change.
  • Ensure all risk in change and ANZ Delivery Framework (ADF) activities are completed with the correct level of governance.
  • Find opportunities to create efficiency gains, mitigate risks, and improve operational performance through automation, process redesign, and transformation.
  • Lead the delivery of medium/large process improvement changes and BAU/project initiatives.