Customer Experience Ambassador

2 weeks ago


Porac, Philippines beBeeCustomerService Full time ₱27,200 - ₱49,920

Delivering exceptional customer experiences is at the heart of our mission. We are seeking a highly motivated and dedicated individual to join our team as a Customer Service Representative.

Job Description:

We offer a unique opportunity for individuals who share our passion for delivering exceptional service. As a Customer Service Representative, you will be responsible for providing accurate information about products and services, resolving customer complaints and issues efficiently, and documenting all interactions in the CRM system.

You will also have the opportunity to work with a talented team of professionals who share your commitment to excellence and innovation. Our team members enjoy a range of benefits, including HMO, medical, and dental coverage, free meals during training, career growth and learning opportunities, allowances, performance and loyalty bonuses, and frequent disinfection and fogging of the workplace.

In addition to these benefits, you will have the chance to develop your skills and expertise through regular training and development programs, as well as collaborate with colleagues to improve service delivery and achieve shared goals.

Requirements:
  • Must be 18 years or older.
  • High school diploma or GED required.
  • Fluent in English and Spanish.
  • Excellent communication and interpersonal skills.
  • Ability to handle high call volumes and multitask.
  • Strong attention to detail and organizational skills.
  • Previous customer service experience is preferred.
What We Offer:
  • HMO, Medical and Dental Coverage
  • Free Meal During Training
  • Career Growth and Learning
  • Allowances (Rice, Clothing, Laundry, Meal)
  • Performance and Loyalty Bonuses
  • Frequent Disinfection and Fogging of Workplace
  • Opportunities for Growth and Promotion
  • Employee Shuttle Services
  • Company Retreats and Off-Site Events
Physical Requirements:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.

Reasonable Accommodation:

Consistent with the Americans with Disabilities Act (ADA), it is the policy of [COMPANY] to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.



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