Advanced Technical IT Professional

1 week ago

Hagonoy, Central Luzon, Philippines beBeeTechnical Full time ₱2,400,000 - ₱3,600,000
Job Overview

An experienced IT professional with advanced technical skills is needed to provide support and troubleshooting for end-user devices, software applications, and company infrastructure.

Key Responsibilities:
  • Troubleshoot complex issues related to End User Devices and Company Infrastructure.
  • Manage help desk tickets, ensure timely communication, and act as a senior escalation point.
  • Collaborate with vendors, implement SaaS solutions, address infrastructure alerts, and contribute to process improvement within the IT department.
Required Skills:
  • 7+ years of experience in IT, including Desktop Support, Systems Engineering, and Systems Administration.
  • Helpdesk MSP experience and familiarity with RMM and PSA tools.
  • End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop and mobile device troubleshooting, deployment, MDM.
  • Support of Cloud products: Office 365, SharePoint / OneDrive, Azure, Google.
  • Systems Administration: Knowledge of Microsoft Windows Server Platforms and Active Directory, Group Policy.
Benefits:
  • Long-term remote work arrangement available.
  • Permanent night shift schedule acceptable.
Additional Details:
  • Seniority level: Mid-Senior level.
  • Employment type: Full-time.
  • Job function: Information Technology.
  • Industries: Outsourcing and Offshoring Consulting.

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