Career Advancement Coach

1 week ago

Hagonoy, Central Luzon, Philippines beBeeProfessional Full time ₱600,000 - ₱1,000,000
Training and Support Specialist

This role focuses on leading new hire training programs, enabling operational excellence through continuous learning and development. The ideal candidate will conduct upskilling sessions for Specialists and Team Leaders, ensuring alignment with performance standards and business objectives.

  • Conduct new hire orientation, process and product training, and guide employees through onboarding, skill enhancement, and transitioning to independent work.
  • Design, deliver, and continuously improve training programs, including advanced training for career advancement, leadership roles, and communication skills to reduce barriers for non-native speakers.
  • Develop, update, and refine engaging training materials, ensuring clarity, accuracy, and alignment with assessed training needs.
  • Provide real-time feedback, personalized coaching, and technical support to employees, including team leads progressing through leadership levels.
  • Serve as a backup and support team operations when needed.
  • Take phone time hours as part of training activities to stay updated and aligned with processes.
Requirements
  • A minimum of 2 years of training experience in lead gen, sales, technical support or customer support.
  • Excellent communication and coaching skills.
  • Ability to create and deliver effective training sessions.
  • Experience with CRM tools and MS Office.
  • Strong organizational, leadership, and time-management skills.
  • Flexibility to adapt to changing priorities and schedules.
  • Self-motivation, proactivity, and ability to work independently or as part of a team.
  • A reliable internet connection and dedicated, quiet workspace suitable for virtual training.
We're Looking For Someone Who Is
  • Proactive, adaptable, and flexible.
  • Highly professional.
  • Willing to go the extra mile to achieve desired outcomes.
  • Collaborative and committed to continuous improvement.

In this dynamic and innovative environment, you can grow and make a real impact in your career.

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