
Patient Financial Liaison
1 day ago
Our organization seeks a reliable and detail-oriented financial coordinator to join our team. This role plays a critical part in ensuring patients are informed about their financial responsibilities.
Key Responsibilities:
- Proactively contact patients to review co-pays, balances, and payment options.
- Provide clear explanations of billing statements and assist with setting up payment plans when necessary.
- Accurately document all patient interactions, financial discussions, and related information in the Electronic Health Record (EHR) system.
- Collaborate with intake, clinical, and billing teams to ensure accurate information flow.
- Escalate complex patient or insurance issues for resolution.
Required Qualifications:
- Prior experience in medical billing, insurance verification, or healthcare accounts receivable.
- Proficiency in English (spoken and written).
- Strong organizational skills, accuracy, and time management.
- Ability to manage sensitive patient information with integrity (HIPAA compliance).
- Comfortable using billing software, EHR systems, and Microsoft Office Suite.
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