Virtual Patient Liaison

2 days ago

Paranaque City, Calabarzon, Philippines beBeeMedical Full time ₱1,500,000 - ₱3,000,000
Medical Support Specialist Role

We are seeking a skilled and efficient Medical Support Specialist to join our team. This pivotal role will involve providing exceptional customer service while managing administrative tasks, ensuring seamless communication between patients and healthcare providers.

The ideal candidate will be empathetic, organized, and capable of handling inquiries with professionalism and warmth. They will also possess excellent communication skills, with the ability to work independently in a remote environment.

Responsibilities:
  • Answer and manage incoming phone calls and inquiries from patients.
  • Schedule appointments and maintain the medical provider's calendar efficiently.
  • Collect and update patient information accurately in the electronic health record system.
  • Provide patients with information about services, procedures, and protocols.
  • Handle patient check-ins and follow-up communications.
  • Collaborate with other medical staff to ensure quality patient care.
Requirements:
  • Previous experience as a medical receptionist or in a similar administrative role.
  • Strong understanding of medical office procedures.
  • Excellent communication skills, with a friendly and professional demeanor.
  • Proficient in using electronic health record (EHR) systems and scheduling software.
  • Strong organizational skills and attention to detail.
Benefits:
  • Opportunity to work with a dynamic team of healthcare professionals.
  • Flexible working hours and remote work options.
  • Professional development opportunities.
Additional Information:
  • Seniority level: Entry level.
  • Employment type: Full-time.
  • Job function: Administrative.
  • Industry: Healthcare.

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