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1 day ago
Job Title: Virtual Medical Receptionist
Job DescriptionThe Virtual Medical Receptionist plays a pivotal role in our team, serving as the first point of contact for patients. They provide outstanding customer service while managing administrative tasks with professionalism and warmth.
Key Responsibilities- Answer and manage incoming phone calls and inquiries from patients.
- Schedule appointments and maintain the medical provider's calendar efficiently.
- Collect and update patient information accurately in the electronic health record system.
- Provide patients with information about services, procedures, and protocols.
- Handle patient check-ins and follow-up communications.
- Collaborate with other medical staff to ensure quality patient care.
- Assist in managing administrative tasks to support office operations.
- Previous experience as a medical receptionist or in a similar administrative role.
- Strong understanding of medical office procedures.
- Excellent communication skills, with a friendly and professional demeanor.
- Proficient in using electronic health record (EHR) systems and scheduling software.
- Strong organizational skills and attention to detail.
- Ability to work independently in a remote environment.
- Familiarity with insurance processes is a plus.
- Ability to handle sensitive patient information with confidentiality.
This role requires an empathetic and organized individual who can provide exceptional support to our patients and healthcare providers. If you have a passion for delivering top-notch customer service and are proficient in using EHR systems, we encourage you to apply.
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