
Financial Patient Liaison
1 day ago
Job Description
We are seeking a reliable and detail-oriented Financial Patient Liaison to join our team. This role plays a critical part in ensuring patients are informed about their financial responsibilities prior to appointments and that all financial communications are accurately documented.
Responsibilities
- Proactively reach out to patients to review co-pays, balances, and payment options.
- Provide clear explanations of billing statements and assist with setting up payment plans when needed.
- Accurately document all patient interactions, financial discussions, and related information to maintain a clear and consistent record.
- Work closely with intake, clinical, and billing teams to ensure accurate information flow.
- Escalate complex patient or insurance issues for resolution.
Qualifications
The ideal candidate will possess excellent communication skills, a strong sense of accountability, and the ability to work collaboratively within a healthcare team.
Required Skills and Qualifications
- Prior experience in medical billing, insurance verification, or healthcare accounts receivable.
- Proficiency in English (spoken and written).
- Strong organizational skills, accuracy, and time management.
- Ability to manage sensitive patient information with integrity (HIPAA compliance).
- Comfortable using billing software, electronic health record systems, and Microsoft Office Suite.
- Reliable attendance and adherence to scheduled work hours.
Benefits
- Professional growth and development opportunities.
- Opportunities for advancement within the company.
Additional Requirements
- Must submit a short video introduction as part of the application.
- Must be able to provide NBI clearance or local police clearance if requested.
- No other client commitments during scheduled work hours.
Job Details
- Seniority level: Entry-level.
- Employment type: Full-time.
- Job function: Administrative, Healthcare Provider, and Customer Service.
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