Client Experience Manager
4 days ago
About the Job
This role requires a bachelor's degree in a field of study that has given you some exposure to the Financial Services sector or a similar background, or actual experience of working within that sector. As importantly, we are looking for proof of your passion for client interaction by providing excellent client service and project management. We would like to hear about how you've successfully prioritized multiple projects and managed heavy workloads while simultaneously putting client needs first.
You will be expected to demonstrate superb interpersonal skills and experience building relationships - both with clients and with team members; must be highly comfortable with client interaction and exhibit strong customer service skills with the highest levels of professionalism.
Key Responsibilities
- Provide stellar service to all clients by interacting with them frequently via phone, email, and sometimes in person.
- Interface directly with asset management clients as the face and voice of eVestment.
- Work in Salesforce to analyze data sets within the industry.
- Act as a project manager by overseeing project cycle of client's cyclical and non-cyclical database marketing needs.
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