Client Experience Manager

5 days ago


Taguig, National Capital Region, Philippines Santaisabel Full time

Job Overview

We are seeking a Client Experience Manager to join our team at Santaisabel. As a key member of our customer service team, you will be responsible for developing and implementing strategies to deliver exceptional client experiences.

About the Role

  • Develop and implement client experience strategies to drive business growth.
  • Manage customer relationships and develop long-term partnerships.
  • Meet or exceed performance metrics and quality standards.
  • Collaborate with internal stakeholders to ensure seamless communication and issue resolution.

Requirements

  • Bachelor's degree in any field or equivalent work experience.
  • At least 1.5 years of call center experience as a customer service representative.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment and meet productivity targets.


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