Global Account Manager

4 days ago


Manila, National Capital Region, Philippines AP Cargo Full time
Job Overview

At AP Cargo, we are seeking a highly skilled and experienced Key Accounts Business Operations Manager to join our team. This role will be responsible for managing end-to-end operations of assigned key accounts, ensuring the delivery of exceptional service levels, and driving business growth through strategic initiatives.

Responsibilities:
  1. Manage and oversee the overall performance of assigned key accounts, ensuring that service level agreements (SLAs) and key performance indicators (KPIs) are met.
  2. Develop and implement policies and procedures to increase operational effectiveness and efficiency.
  3. Collaborate with cross-functional teams to identify opportunities for growth and improvement.
  4. Conduct daily monitoring of operations to ensure attainment of KPIs and SLAs.
  5. Support the Planning department in determining cost-effective means of transporting various types of products and equipment.

Requirements:
  • Proven track record of success in a similar role, with experience in managing complex operations and leading cross-functional teams.
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive insights.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.

Benefits:
We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.

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