
Chat Support Representative
4 weeks ago
A Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction.
Key Responsibilities:
Handle multiple chat conversations simultaneously.
Provide accurate, clear, and concise information to customers.
Assist with troubleshooting, account inquiries, product/service details, and order status.
Escalate complex issues to higher support teams when necessary.
Ensure proper documentation of interactions in the system.
Deliver excellent customer experience by being patient, proactive, and solution-oriented.
Skills & Qualifications:
Strong written communication skills with good grammar and spelling.
Ability to multitask and work under pressure.
Good problem-solving and analytical skills.
Familiarity with CRM/chat platforms is an advantage.
Customer service experience is a plus but not always required.
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Chat Support Representative
2 weeks ago
Quezon City, Philippines MHR Full timeA Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction. Key...
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Chat Support Representative
2 weeks ago
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Chat Support Representative
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Chat Support Representative
7 days ago
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Email/Chat Support Representative
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Chat Support Representative
4 days ago
Cebu City, Central Visayas, Philippines E-WORLD STAFFING SERVICES Full time ₱150,000 - ₱250,000 per yearAbout the role Seeking an enthusiastic Chat Support Representative to join our dynamic team at E-WORLD STAFFING SERVICES' based in Cebu Central Visayas. In this full-time role, you will be the first point of contact for customers, providing exceptional service and technical support through our live chat channel.What you'll be doingRespond to customer...
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Chat Support Representative
2 weeks ago
Makati City, National Capital Region, Philippines Percepta Full time ₱150,000 - ₱250,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Chat Support Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...
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Sales Chat Support Representative
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Chat Support Representative
2 days ago
Cebu City, Central Visayas, Philippines Blue Wolf Solutions Full time ₱250,000 - ₱500,000 per yearAbout the Role:Are you passionate about delivering exceptional customer service and eager to network with talented professionals? We're seeking dedicated, customer-focused individuals to join our dynamic talent network of Customer Chat Support SpecialistsJob Responsibilities:Connect and Engage: Juggle multiple chats simultaneously, providing fast, accurate,...
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Chat & Email Support Representative
7 days ago
Cebu City, Central Visayas, Philippines Clu Forwarding Full time ₱900,000 - ₱1,200,000 per yearAbout the roleClu Forwarding is seeking a highly motivated and customer-focused Chat & Email Support Representative to join our dynamic team based in Cebu City, Cebu. This full-time position is responsible for providing exceptional customer service through real-time chat and email interactions, ensuring our clients receive timely and accurate support.What...