Chat Support Representative
3 days ago
A Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction.
Key Responsibilities:
Handle multiple chat conversations simultaneously.
Provide accurate, clear, and concise information to customers.
Assist with troubleshooting, account inquiries, product/service details, and order status.
Escalate complex issues to higher support teams when necessary.
Ensure proper documentation of interactions in the system.
Deliver excellent customer experience by being patient, proactive, and solution-oriented.
Skills & Qualifications:
Strong written communication skills with good grammar and spelling.
Ability to multitask and work under pressure.
Good problem-solving and analytical skills.
Familiarity with CRM/chat platforms is an advantage.
Customer service experience is a plus but not always required.
-
Chat Support Representative
2 weeks ago
Davao City, Davao, Philippines AspiraGlobal Full time ₱150,000 - ₱250,000 per yearImportant: To proceed to the next stage of the application process, all candidates must complete the form below. Applications without a completed form will not be considered.We appreciate your cooperation — this step ensures a smooth and fair review of your application. Overview:We are looking for a Chat Support Representative to provide excellent...
-
CSR-Chat Support
3 weeks ago
Quezon City, Philippines DJobs Full timeWe're Hiring: Customer Service Representative Start Date: August 20 & 27 Salary Range: 22k up to 27k (T&C's Applies) Work Set-Up: 100% Work Onsite Virtual Hiring Process & NO FINAL INTERVIEW Tips and Guidelines will be provided until JOB OFFER Job Overview: We are looking for a dedicated and customer-oriented Customer Service Representative (CSR) – Chat...
-
CSR-Chat Support
2 weeks ago
Quezon City, Philippines DJobs Full timeWe're Hiring: Customer Service Representative Start Date: August 20 & 27 Salary Range: 22k up to 27k (T&C's Applies) Work Set-Up: 100% Work Onsite Virtual Hiring Process & NO FINAL INTERVIEW Tips and Guidelines will be provided until JOB OFFER Job Overview: We are looking for a dedicated and customer-oriented Customer Service Representative (CSR) – Chat...
-
Chat Support Representative
2 weeks ago
Cebu City, Central Visayas, Philippines E-WORLD STAFFING SERVICES Full time ₱150,000 - ₱250,000 per yearAbout the role Seeking an enthusiastic Chat Support Representative to join our dynamic team at E-WORLD STAFFING SERVICES' based in Cebu Central Visayas. In this full-time role, you will be the first point of contact for customers, providing exceptional service and technical support through our live chat channel.What you'll be doingRespond to customer...
-
Email/Chat Support Representative
2 weeks ago
Quezon City, National Capital Region, Philippines UnifyCX Full time ₱150,000 - ₱250,000 per yearUnifyCX is looking for extraordinary Email/Chat Support Representativesto join our motivated and ambitious team.What Will You Do?We are looking for a proactive and results-oriented Email Support Representative to join our team. In this critical role, you will focus on retaining and strengthening relationships with our valued customers by addressing their...
-
Quezon City, National Capital Region, Philippines Fastrising Full time ₱40,000 per yearCompany DescriptionUp to 40kRole DescriptionThis is a full-time on-site role for a Customer Service Representative specializing in chat support, located in Quezon City. The individual will handle customer inquiries through online chat platforms, resolve issues effectively, and provide accurate information about products or services. Responsibilities also...
-
Chat Support Representative
1 week ago
Cebu City, Central Visayas, Philippines Blue Wolf Solutions Full time ₱250,000 - ₱500,000 per yearAbout the Role:Are you passionate about delivering exceptional customer service and eager to network with talented professionals? We're seeking dedicated, customer-focused individuals to join our dynamic talent network of Customer Chat Support SpecialistsJob Responsibilities:Connect and Engage: Juggle multiple chats simultaneously, providing fast, accurate,...
-
Chat & Email Support Representative
2 weeks ago
Cebu City, Central Visayas, Philippines Clu Forwarding Full time ₱900,000 - ₱1,200,000 per yearAbout the roleClu Forwarding is seeking a highly motivated and customer-focused Chat & Email Support Representative to join our dynamic team based in Cebu City, Cebu. This full-time position is responsible for providing exceptional customer service through real-time chat and email interactions, ensuring our clients receive timely and accurate support.What...
-
Chat Support Representative
2 weeks ago
Makati City, National Capital Region, Philippines Lean Group Solutions Full time ₱250,000 - ₱500,000 per yearJob description:We are seeking detail-oriented and customer-focused individuals to join our team as Chat/Customer Support Agents with the possibility of absorption into a regular position depending on performance and business needs.This role is dedicated to handling customer inquiries, delivery instructions, and missing package requests primarily through...
-
Sales Chat Support Representative
4 weeks ago
Cebu City, Philippines OP360 (OfficePartners360) Full timeWe are currently seeking a Customer Service Representative for a non-voice, chat-based sales account. This role is ideal for individuals with strong communication skills and a proven ability to convert conversations into successful sales, all in a fast-paced, customer-focused environment. Key Responsibilities Engage with customers through live chat to...
