
Chat Support Representative
2 days ago
A Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction.
Key Responsibilities:
Handle multiple chat conversations simultaneously.
Provide accurate, clear, and concise information to customers.
Assist with troubleshooting, account inquiries, product/service details, and order status.
Escalate complex issues to higher support teams when necessary.
Ensure proper documentation of interactions in the system.
Deliver excellent customer experience by being patient, proactive, and solution-oriented.
Skills & Qualifications:
Strong written communication skills with good grammar and spelling.
Ability to multitask and work under pressure.
Good problem-solving and analytical skills.
Familiarity with CRM/chat platforms is an advantage.
Customer service experience is a plus but not always required.
-
Chat Support Representative
2 weeks ago
Quezon City, National Capital Region, Philippines MHR Full timeA Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction.ResponsibilitiesHandle...
-
Chat Support Representative
1 week ago
Quezon City, National Capital Region, Philippines TTEC Full time $70,000 - $120,000 per yearChat Support RepresentativeYour potential has a place here with TTEC's award-winning employment experience. As a Chat Support Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in...
-
Chat Support Representative
2 weeks ago
Makati City, National Capital Region, Philippines Percepta Full time ₱104,000 - ₱130,878 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Chat Support Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...
-
Sales Chat Support Representative
6 days ago
Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full timeOverviewWe are currently seeking a Customer Service Representative for a non-voice, chat-based sales account. This role is ideal for individuals with strong communication skills and a proven ability to convert conversations into successful sales, all in a fast-paced, customer-focused environment.Key ResponsibilitiesEngage with customers through live chat to...
-
Chat Sales Representative
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱104,000 - ₱130,878 per yearTASQ is actively seeking chat sales representatives fluent in English for an on-site position in Cebu City, starting as soon as possible. The initial pre-screening interview will be conducted over the phone, so please make sure that your line is available. **Work Setup:** On-site (Cebu) **Shift:** No fixed schedule **Requirements:** - At least a high school...
-
Sales Chat Support Representative
2 days ago
Cebu City, Philippines OfficePartners360 (OP360) Full timeWe are currently seeking a Customer Service Representative for a non-voice, chat-based sales account. This role is ideal for individuals with strong communication skills and a proven ability to convert conversations into successful sales, all in a fast-paced, customer-focused environment. Key Responsibilities: - Engage with customers through live chat to...
-
Pure Chat
14 hours ago
Quezon City, Philippines Sapient Global Services Full timeJoin to apply for the Pure Chat - Telesales Representative role at Sapient Global Services 2 weeks ago Be among the first 25 applicants Join to apply for the Pure Chat - Telesales Representative role at Sapient Global Services Get AI-powered advice on this job and more exclusive features. One-day hiring process! Earn up to 25k monthly! Sapient is looking...
-
Quezon City, Philippines Lexie Staffing Full timeCommunicate with customers exceptionally through chat and email Respond to Queries truthfully Convert chat interactions into successful sales by identifying customer needs Provide and offer products and services to customers Assist and Inform customers for a smooth transaction Be updated to current polices Resolves Issues and troubleshoot problems JOB...
-
Logistics Support Representative
14 hours ago
Quezon City, Philippines Sapient Global Services Full timeJoin to apply for the Logistics Support Representative - CSR role at Sapient Global Services 1 day ago Be among the first 25 applicants Join to apply for the Logistics Support Representative - CSR role at Sapient Global Services Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service...
-
Customer Service Representative – Chat Support
6 hours ago
Quezon City, Philippines Stark Asia Solutions Inc. Full timeWe are hiring Customer Service Representatives (CSR) for our Chat Support Team in the Shipping and Logistics industry. This is a pure non-voice role , perfect for individuals with strong written communication skills who are eager to start a rewarding career in a fast-paced, growing industry. Handle customer inquiries and concerns via live chat, focusing...