Y7 Become a Workforce Services Manager with Us

COMPANY PROFILE: This company is a Business Process Outsourcing, focusing on  IT solutions and services providers in the Philippines and in other country of Southeast Asia. Position: Workforce Services ManagerCompany Industry: BPO CompanyWork Location: Quezon CityWork Schedule: Rotational ScheduleSalary: Php60,000- Php80,000Work Set Up: Work on...

The Workforce Services Manager oversees Workforce Management (WFM), AP, and Quality Assurance (QA) teams, ensuring cost efficiency, budget management, operational excellence, and contract fulfillment.Responsibilities:Manage WFM AP and QA budgets to meet financial targets.Support sales efforts by assisting with RFPs, demos, and pricing strategies.Expand WFM...

Location: Quezon CityProject Shift Schedule: RotationProject Rest Day: RotationOverall Purpose:The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget, supporting sales efforts, driving operational efficiency, and...

Job Title: Workforce Services ManagerWork Setup: Return to OfficeLocation: Quezon CityProject Shift Schedule: RotationProject Rest Day: RotationOverall Purpose:The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget,...

We are looking for a highly organized and detail-oriented Workforce Management Associate to join our team at Trinity Workforce Solutions, Inc. The successful candidate will have a strong background in workforce management and be able to develop and implement effective scheduling management systems.Job DescriptionDevelop and implement effective scheduling...

Job Title: Workforce Services ManagerAt Neksjob Philippines, we are looking for a highly skilled Workforce Services Manager to oversee our Workforce Management (WFM), Accounts Payable (AP), and Quality Assurance (QA) functional teams. The successful candidate will be responsible for managing the cost structure and budget, supporting sales efforts, driving...

Job OverviewThe Workforce Services Manager at Neksjob is a key leadership role that oversees the workforce management, accounting and quality assurance teams. This position involves strategic planning, cost management, sales support, and operational efficiency.Main Responsibilities:Develop and implement strategies to improve operational efficiency and reduce...

Work Setup: Return to OfficeLocation: Quezon CityProject Shift Schedule: RotationProject Rest Day: RotationOverall Purpose:The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget, supporting sales efforts, driving...

Project Shift Schedule: Mid Shift Project Rest Days: Weekends Off Location: MandaluyongJob Summary:The Workforce Services Senior Manager will be responsible for overseeing and managing the Workforce Management (WFM), AP, and QA functional teams, ensuring seamless operations across all areas of responsibility.Responsibilities: - Manage the cost structure...

The Workforce Services Senior Manager will be responsible for overseeing and managing the Workforce Management (WFM), AP, and QA functional teams, ensuring seamless operations across all areas of responsibility.RESPONSIBILITIES: - Manage the cost structure and budget for the WFM, AP, and QA functions. - Support Command Center leads in sales and RFP...

Company OverviewWelcome to Trinity Workforce Solutions, a leading provider of innovative insurance solutions. Our team is dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients and partners.As a Member Relations Officer, you will play a critical role in helping us achieve our vision of becoming the...

About the RoleRethink the future of global financial services with us at Remitly, Inc. We are reimagining how people send money around the world and need a talented Workforce Management Expert to help drive our success.This exciting opportunity allows you to bring your expertise in workforce optimization, forecasting, and capacity planning to a dynamic and...

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionReal-time Monitoring: Analyze and monitor staffing levels, call volumes, and busy lines to ensure smooth operations.Optimize Performance: React to real-time situations and optimize skill sets to minimize call queues.WFM Tools Management: Utilize WFM tools like Avaya, CMS, Genesys, Verint,...

Job OverviewThe Workforce Operations Director plays a pivotal role in driving business success at Neksjob Corporation. This position requires a strategic thinker who can manage costs, drive sales, and lead initiatives to deliver high-quality services.About You:You will have a Bachelor's degree and 8-12 years of experience in Workforce Management.You will...

Job Title: Workforce Services Senior Manager --- ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE ------OVERALL PURPOSE:The Workforce Services Senior Manager will be responsible for overseeing and managing the Workforce Management (WFM), AP, and QA functional teams, ensuring seamless...

We are committed to delivering best-in-class payment technology and software solutions. As a Workforce Management Analyst, you will contribute to this mission by optimizing our call center operations.Main ObjectivesYou will assist with the administration of the call center phone system, maintaining user records and monitoring real-time call volumes.You will...

Support & Escalation Management:Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports.Collaborate with the Workforce Management (WFM) team to...

**Job Description:**We are seeking a highly skilled Workforce Management (WFM) expert to join our team at TASQ Staffing Solutions. As a WFM Assistant Manager, you will be responsible for managing and optimizing our workforce operations to ensure maximum efficiency and productivity.Key Responsibilities:Develop and implement effective WFM strategies to meet...

TaskUs Quezon City, National Capital Region, PhilippinesWorkforce Planner3 days ago Be among the first 25 applicantsAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based...

Job DescriptionThe Workforce Services Manager is a critical role within the Neksjob Corporation, responsible for overseeing the workforce management function. This position involves managing the cost structure and budget, supporting sales efforts, driving operational efficiency, and leading strategic initiatives to ensure successful contract delivery.About...