Workforce Management Analyst

Support & Escalation Management:Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports.Collaborate with the Workforce Management (WFM) team to...

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionA Workforce Analyst is responsible for forecasting, scheduling, and real-time monitoring of workforce operations to optimize staffing levels and ensure efficiency. They analyze historical data, generate reports, and provide insights to improve productivity and meet business goals....

Job Description:We are seeking a skilled and detail-oriented Workforce Management (WFM) Planning Analyst to join our team. This role requires flexibility in scheduling and on-site work. The successful candidate will be responsible for ensuring effective workforce planning, scheduling, and real-time management to support business objectives.Key...

Job Overview:The Manpower Core Group Inc. is seeking a highly skilled Deputy Manager to join our team. This role involves overseeing key aspects of workforce management, including planning, reporting, and Management Information Systems (MIS) to support data-driven decision-making.Key Responsibilities:Analyzing workforce data to develop effective staffing...

The Workforce Real-Time Analyst is responsible for monitoring real-time operations and taking necessary actions to ensure service level agreements (SLA) are achieved. This position will work closely with the Workforce Management team, Service Delivery team, and other departments to optimize productivity, efficiency, and customer satisfaction. Additionally,...

About the RoleThe Workforce Real-Time Analyst position involves monitoring real-time operations to ensure service level agreements (SLAs) are achieved. This role requires close collaboration with various teams, including the Workforce Management team, Service Delivery team, and other departments.Your key responsibilities will include:Monitoring real-time...

About UsJK Network Services is a trusted IT consulting company that provides application design services. We are seeking a highly skilled Workforce Analyst to join our team in Antipolo, Rizal. As a Workforce Analyst, you will play a critical role in optimizing our workforce by collecting, reviewing, analyzing, and interpreting relevant data. This information...

We are looking for a highly organized and detail-oriented Workforce Management Associate to join our team at Trinity Workforce Solutions, Inc. The successful candidate will have a strong background in workforce management and be able to develop and implement effective scheduling management systems.Job DescriptionDevelop and implement effective scheduling...

COMPANY PROFILE: A trusted company the provides IT consulting on application designsPosition: Workforce Analyst Company Industry: BPO / Consulting CompanyWork Location: Antipolo, RizalWork Schedule: Morning ShiftSalary: Php 30,000 -Php 38,000 grossWork Set Up: OnsiteJOB REQUIREMENTS:Bachelor's degree any related field.At least 3 years' experience in the...

POSITION TITLE: Workforce Services ManagerWORK SETUP: Return to OfficeOVERALL PURPOSE:The Workforce Manager is responsible for managing the WFM and AP/QA functional teams.RESPONSIBILITIES:• Overall management of the WFM AP and QA cost structure and budget• To support the Command Center leads for sales and RFP responses & responsible for supporting the...

About Neksjob PhilippinesWe are seeking a highly skilled Workforce Management (WFM) Planning Analyst to join our team. As a WFM Planning Analyst, you will play a critical role in monitoring and optimizing workforce performance to ensure that staffing levels align with operational needs.Key Responsibilities:Analyze and manage workforce data to forecast...

Eteam Workforce Private Corporation seeks a skilled Business System Analyst to join its team. The successful candidate will be responsible for performing impact, risk and gap analysis in the banking sector.The ideal candidate should have proficient analytical skills and excellent communication skills. They must also be able to document requirements...

Job DescriptionThe Workforce Services Manager is a crucial role within Ayuda Business Management Solutions Inc. The successful candidate will be responsible for overseeing the workforce management (WFM) functional teams, driving operational maturity across all WFM groups, and expanding the service offering into additional contracts.Key...

Job DescriptionThe Birches Group LLC is seeking a highly skilled Global Workforce Insights Analyst to join their team. This role will conduct research and maintain a comprehensive database on key developments in workforce management, including recognition and rewards, pay equity, transparency, Diversity, Equity and Inclusion (DEI), virtual work, and emerging...

About the RoleAyuda Business Management Solutions Inc. is seeking a highly skilled Workforce Services Manager to lead our workforce management efforts. The successful candidate will be responsible for managing the WFM AP and QA departments, driving operational efficiency, and expanding our service offerings.Main Responsibilities:Develop and implement...

Company OverviewEteam Workforce Private Corporation is a reputable organization that prides itself on delivering top-notch services. We are committed to excellence and strive to be the best in our field.Job DescriptionWe are seeking an experienced IT admin professional to join our team as an Admin Operations Engineer. This role will involve working closely...

Resource SupervisorPosition Purpose:The Resource Supervisor is responsible in the supervision and monitoring of RMG Analysts through coaching and feedback. He/She will be directly reporting to the Resource Manager.Essential Functions and Responsibilities:Monitor project performance and communicate with internal and external partners.Provide guidance to the...

Key skillsWorkforce ManagementReal Time AnalystManagementJob title: Workforce Management Real-Time AnalystWork setup: Onsite in AlabangWork Schedule: ShiftingSalary: Php 22,000 – Php 34,000 packageStart date: ASAPWorkforce Management Real Time Analyst to join our team. The ideal candidate will play a crucial role in optimizing data management and...

Job Description:We are seeking a Workforce Team Lead to join our team at Manpower Core Group Inc. As a key member of our workforce management team, you will be responsible for supervising and monitoring RMG Analysts through coaching and feedback.The ideal candidate will have strong leadership skills and the ability to communicate effectively with internal...

The Workforce Real-Time Analyst plays a vital role in ensuring the seamless delivery of services by monitoring real-time operations and taking necessary actions to achieve service level agreements (SLAs). This position requires close collaboration with the Workforce Management team, Service Delivery team, and other departments to optimize productivity,...