Y7 Take the Next Step in Your Career as a Workforce Services Mana
1 week ago
Job Title: Workforce Services ManagerWork Setup: Return to OfficeLocation: Quezon CityProject Shift Schedule: RotationProject Rest Day: RotationOverall Purpose:The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget, supporting sales efforts, driving operational efficiency, and leading strategic initiatives to ensure the successful delivery of all contracts and service-level agreements (SLAs).Responsibilities:Manage the WFM AP and QA cost structure and budget to ensure financial goals are met.Support Command Center leads in sales and Request for Proposal (RFP) responses, assisting in the development of sales materials, quotes, demos, and tours.Identify and pursue opportunities to expand the WFM AP and QA service offerings into additional contracts.Ensure successful delivery on all contracts and meet SLAs across all functions.Focus on cost-to-serve reductio
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Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeSupport customers in the fast-growing fintech industry What You'll Do:Assist users of a leading financial technology platform with inquiries and concerns.Provide voice-based support to help customers manage accounts and transactions.Ensure security and satisfaction by delivering expert solutions.What We're Looking For:HS/SHS graduate (college-level...
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Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeJob Title: Workforce Services ManagerWork Setup: Return to OfficeLocation: Quezon CityProject Shift Schedule: RotationProject Rest Day: RotationOverall Purpose:The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget,...
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Career Opportunities in Customer Service
4 days ago
Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeNeksjob Corporation OverviewWe are a forward-thinking company dedicated to delivering exceptional customer experiences. Our mission is to provide top-notch service and support to our clients, and we're looking for talented individuals to join our team.What We OfferAt Neksjob Corporation, you can expect a very competitive salary, world-class facilities,...
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Customer Service Representative
4 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Corporation Full timeAre you an experienced professional ready to take your career in customer service to the next level? We are looking for a Customer Service Representative with a background in collections to join our dynamic team. In this role, you will assist customers by addressing their inquiries, resolving account issues, and supporting their needs—all while ensuring...
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Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeJob Title: Workforce Services ManagerWork Setup: Return to OfficeLocation: Quezon CityProject Shift Schedule: RotationProject Rest Day: RotationOverall Purpose:The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget,...
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Workforce Planner
2 weeks ago
Quezon City, National Capital Region, Philippines TaskUs Full timeTaskUs Quezon City, National Capital Region, PhilippinesWorkforce Planner3 days ago Be among the first 25 applicantsAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based...
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Entry-Level Chat Support Role
2 weeks ago
Quezon City, National Capital Region, Philippines Sapient Global Career Full timeWe're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila Experience a one-day hiring process and salary offer up to 25K plus monthly commissionsYour Day-to-Day:Handle customer inquiries, provide solutions, and resolve issues across various channels.Offer accurate information about products, services, and company...
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Quezon City, National Capital Region, Philippines Nityo Infotech Full timeJoin Nityo InfotechWe are looking for a Digital Marketing Technology/Enterprise Software Support Specialist to join our dynamic teamLocation: Quezon City (Hybrid - 2 Days Onsite, 3 Days WFH)Schedule: Mid ShiftSalary: 110,000 PHPWhat We're Looking For:• 5+ years of experience in digital marketing, martech, or IT• 1+ year of experience with enterprise...
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Workforce Services Manager
2 weeks ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeCOMPANY PROFILE: This company is a Business Process Outsourcing, focusing on IT solutions and services providers in the Philippines and in other country of Southeast Asia. Position: Workforce Services ManagerCompany Industry: BPO CompanyWork Location: Quezon CityWork Schedule: Rotational ScheduleSalary: Php60,000- Php80,000Work Set Up: Work on...
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Human Capital Management Expert
2 days ago
Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full timeCareer Development OpportunitiesWe're committed to helping our employees grow and develop in their careers. Whether you're just starting out or looking to take your next step, we offer a range of training and development opportunities to help you succeed. Our employees enjoy a competitive compensation and benefits package, including medical, dental, vision,...
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Acquire BPO
2 weeks ago
Quezon City, National Capital Region, Philippines JobsAvenuePH Full timeJoin the Acquire BPO Family – Be a Support Leader TodayAre you ready to take the next step in your career with one of the top BPO companies in the Philippines? Whether you're a seasoned professional or looking to level up your leadership journey, Acquire BPO is here to guide you every step of the wayWhy Choose Acquire BPO?- Competitive Pay: Earn...
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Non-voice and Voice l Food Delivery Account
3 weeks ago
Quezon City, National Capital Region, Philippines Sapient Global Career Full timeWe're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila Experience a one-day hiring process and salary offer up to 28K plus monthly commissionsYour Day-to-Day:Handle customer inquiries, provide solutions, and resolve issues across various channels.Offer accurate information about products, services, and company...
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Admin Assistant
2 weeks ago
Quezon City, National Capital Region, Philippines SOSA JB Property Management Corp. Full timeCompany DescriptionSosaJB Property Management Corp. is a Filipino-owned company established in 2010 by Mr. Jeffrey R. Sosa. With over three decades of expertise in facilities and property operations, we have a deep understanding of the local market and a commitment to exceeding customer expectations.Are you a proactive, organized, and efficient individual...
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Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeLocation: Quezon City Salary Package: Up to ₱25,500Qualifications: At least HS or SHS graduate With 6 months of customer service experience (BPO/voice experience preferred) Good communication skills Tech-savvy and can handle telco-related concerns Willing to work on shifting schedulesResponsibilities: Assist customers with telco service inquiries...
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Career Starter in Tech
3 days ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full time**About Us:**Neksjob is a forward-thinking company dedicated to empowering individuals to take the first step in their tech careers. With a focus on innovation and development, we strive to create a collaborative and engaging work environment that fosters growth and creativity.**What We Offer:**A comprehensive compensation package, including PHP 17,000 Basic...
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Workforce Services Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Corporation Full timeThe Workforce Services Manager oversees Workforce Management (WFM), AP, and Quality Assurance (QA) teams, ensuring cost efficiency, budget management, operational excellence, and contract fulfillment.Responsibilities:Manage WFM AP and QA budgets to meet financial targets.Support sales efforts by assisting with RFPs, demos, and pricing strategies.Expand WFM...
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Java Developer Career Opportunity
7 days ago
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeJoin Our TeamWork Setup: Hybrid set up (2x onsite per week)Location: Makati CityWork Schedule: Morning ShiftSalary and Benefits:This role comes with a competitive salary package including full benefits. As a valued member of our team, you can expect to grow professionally and personally.Job Responsibilities:The successful candidate will design, develop,...
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Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeAre you ready to take your career to the next level? We're looking for driven individuals to join our team and handle an Australian Telco Account. If you have a passion for sales and thrive in a dynamic environment, this is your chance to shineWhat's in Store for You?Competitive Salary: Earn ₱18,000 - ₱23,000Day to Mid Shifts: Work-life balance...
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Workforce Optimization Consultant
4 days ago
Quezon City, National Capital Region, Philippines JK Network Services Full timeAbout UsJK Network Services is a trusted IT consulting company that provides application design services. We are seeking a highly skilled Workforce Analyst to join our team in Antipolo, Rizal. As a Workforce Analyst, you will play a critical role in optimizing our workforce by collecting, reviewing, analyzing, and interpreting relevant data. This information...
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Call Center Agent
2 weeks ago
Makati City, National Capital Region, Philippines Neksjob Philippines Full timeAre you ready to take the next step in your career? Join our team in Makati and become part of an exciting and dynamic environmentResponsibilities:Attract and assist potential customers by addressing product and service inquiries.Provide information about additional products and services.Open customer accounts and record account details.Maintain customer...