QA Quality Analyst

Quality Assurance / QA Analyst The HIRD, Cebu, Central Visayas, Philippines Qualifications: At least 2nd year completed in college or a College Graduate Minimum of 2 to 4 years of experience as a QA Analyst in a BPO setup 1-2 years of experience in providing quality monitoring feedback in call centre sales domain Excellent communication and analytical skills...

Work Arrangement: Onsite (Cebu City) Shift Schedule: 24x7 Shifting Schedule Role Requirements: > 2nd year completed (no back subjects) / College Graduate > At least 2+ years of experience as a QA Analyst in BPO (retail account exp is an advantage) > Good communication skills > Preferably can start on October 2, 2025

Qualifications At least 2nd year completed in college or a College Graduate Minimum of 1-2 years of experience as a QA Analyst in a BPO setup (retail domain preferred, but open to any domain) Strong understanding of quality monitoring processes and performance metrics Excellent communication and analytical skills Detail-oriented with the ability to provide...

Job SummaryDATA and QA Analyst Position DescriptionThe Data and QA Analyst at GoTeam plays a critical role in ensuring the accuracy, quality, and integrity of data within our educational platforms. This position is essential for supporting data-driven decisions that enhance learning outcomes and operational efficiency. The analyst will be responsible for...

Work Arrangement: Onsite (Cebu City) Shift Schedule: 24x7 Shifting Schedule Role Requirements: > 2nd year completed (no back subjects) / College Graduate > At least 2+ years of experience as a QA Analyst in BPO (retail or sales account exp is an advantage) > Good communication skills > Preferably available to start immediately

Overview:We are seeking a detail-oriented Netsuite QA Analyst to join our team. The ideal candidate will be responsible for ensuring the quality and functionality of Netsuite implementations and enhancements through comprehensive testing and validation processes.Key Responsibilities:Develop, execute, and maintain test plans, test cases, and test scripts for...

DescriptionThe Quality Analyst (QA) is responsible for monitoring, evaluating, and improving the quality of service provided in medical referral processing, prior authorizations, and eligibility verification processes within a healthcare BPO environment. The QA ensures compliance with client-specific protocols, healthcare regulations (such as HIPAA), and...

Join to apply for the Quality Analyst Lead role at Moder . Responsibilities Lead and manage the QA team to ensure compliance with quality standards and organizational goals. Develop, implement, and continuously improve QA processes, methodologies, and tools. Conduct quality audits and monitor team performance to identify areas for improvement. Collaborate...

Position: Quality Analyst - Retail (Cebu) | OnsiteAccount Type: RetailStart Date: August 15Support Type: Voice SupportWork Arrangement: Fully Onsite in CebuShift Schedule & Rest Days: 24/7 coverageEducational Requirement: Undergraduate or college graduateWork Experience:Minimum of 2+ years as a QA Analyst within a BPO environment, preferably in the retail...

Overview About the Role: We are looking for a Quality Assurance (QA) Representative to monitor and evaluate customer interactions to ensure service excellence. You will assess call quality, provide feedback to agents, and collaborate with leadership to drive improvements in customer experience. Key Responsibilities Monitor inbound and outbound calls, chat,...