Quality Analyst

The Quality Analyst works with minimal supervision and is frequently required to use professional skills, discretion and sensitivity while addressing various quality and training issues. Will work as a team member in determining departmental needs and serves as a resource for the Associates and Management Team. Provides Quality, Training and coaching for the...

About the job: Quality Analyst - Travel Sales (Cebu City) | Onsite Nature Of the Account: Travel Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: Night Shift Educational Requirement: At least 2nd year completed Work Experience:2 to 4 years of overall experience with 1 to 2 years experience in...

Role Overview:The Quality Analyst – Customer Service is responsible for monitoring and evaluating customer interactions to ensure a consistently high standard of service delivery. This role focuses on assessing the quality of calls, chats, and emails to identify improvement areas, enhance customer experience, and support the ongoing development of...

Call Center Quality Analyst - (Cebu) | Onsite About the job Call Center Quality Analyst - (Cebu) | Onsite Position Title: Quality Analyst - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Work Setup: Fully Onsite in Cebu Educational Qualification: Undergraduate or College Graduate Work Experience: Minimum of 2+ years as a QA Analyst in a BPO...

Join to apply for the Quality Analyst Lead role at Moder . Responsibilities Lead and manage the QA team to ensure compliance with quality standards and organizational goals. Develop, implement, and continuously improve QA processes, methodologies, and tools. Conduct quality audits and monitor team performance to identify areas for improvement. Collaborate...

About the job: Quality Analyst - Retail (Cebu) | Onsite Nature Of the Account: Retail Start Date: 15-Aug Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: Shifting schedules Educational Requirement: 2nd year completed / College Graduate Work Experience: At least 2+ years experience as QA Analyst in a BPO setup...

About the job BPO Quality Analyst - Cebu City Position: Quality Analyst - Travel Sales (Cebu) | Onsite Account Type: Travel Sales Start Date: ASAP Work Arrangement: 100% Onsite (Cebu) Shift & Rest Days: Night Shift Educational Qualification: At least a second-year college student or higher Work Experience: 2 to 4 years of overall experience 1 to 2 years of...

About the job Quality Analyst - Retail Sales (Cebu City) | Onsite Nature Of the Account: Retail Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays: Night Shift Educational Requirement: At least 2nd year completed Work Experience: 2 to 4 years of overall experience with 1 to 2 years experience in...

About the job: Quality Analyst - Retail Sales (Cebu) | Onsite Nature Of the Account: Retail Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: Night Shift Educational Requirement: At least 2nd year completed Work Experience: 2 to 4 years of overall experience with 1 to 2 years experience in...

About the job: Quality Analyst - Travel Sales (Cebu) | Onsite Nature Of the Account: Travel Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: Night Shift Educational Requirement: At least 2nd year completed Work Experience: 2 to 4 years of overall experience with 1 to 2 years experience in...