Quality Auditing Analyst

Conduct quality audits to assess compliance with standards. Analyze data and generate reports on audit findings. Collaborate with team members to develop corrective actions. Monitor ongoing quality improvement initiatives. Maintain accurate documentation of audit processes and results. Provide training and support on quality standards. Stay updated on...

Responsibilities Conduct regular quality audits to ensure compliance with standards. Analyze data to identify trends and areas for improvement. Collaborate with teams to implement corrective actions. Prepare detailed audit reports and present findings. Assist in developing quality assurance policies and procedures. Maintain up-to-date knowledge of industry...

DescriptionThe Quality Analyst (QA) is responsible for monitoring, evaluating, and improving the quality of service provided in medical referral processing, prior authorizations, and eligibility verification processes within a healthcare BPO environment. The QA ensures compliance with client-specific protocols, healthcare regulations (such as HIPAA), and...

HighlightsCompetitive compensation and benefits packagesContinuous professional development and learning opportunitiesRegular engagement activities and eventsQUALITY ANALYSTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferentROLE OVERVIEWWe are looking for a Quality Analyst to...

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

Position OverviewThe Quality Assurance (QA) Analyst Specialist plays a key role in ensuring that all client interactions and case intakes handled by the Legal Intake team meet the highest standards of accuracy, professionalism, and compliance. This role is responsible for monitoring calls, reviewing case documentation, and evaluating agent performance to...

The Role:Trax is looking for an Audit Analyst professional in our Cebu Office. The ideal candidate will have knowledge of principles, methods and best practices used in Data Analytics and Data Management. Candidates should be able to maintain, analyze and develop large amounts of new and varied forms of data.The Responsibilities:Responsible for analysis of...

Job Title: Quality AnalystDepartment: Collections DepartmentKey Responsibilities:Monitor and evaluate calls and other customer interactions to ensure compliance with quality standards.Provide feedback and coaching to agents to drive performance improvement.Create and maintain QA reports and trackers to monitor quality metrics and trends.Identify process gaps...

Qualification:At least 2 years exp as QA Analyst in a BPO setupAny domain will doGood communication skills2 years vocational or College GraduateJob Type: Full-timePay: Php20, Php34,000.00 per monthBenefits:Company Christmas giftHealth insuranceLife insuranceOpportunities for promotionPromotion to permanent employeeExperience:Quality Analyst in BPO: 2 years...

CS Support - QS Operations Analyst, QSO - JapanLanguage - Bilingual English and JapaneseAre you passionate about analyzing organizational performance? Do you strive to help ClientSuccess teams gain insight into the way they do business with our customers? Our - Quality Support Operations (QSO) team delivers insights on communication and care that help...