Sales Executive

3 weeks ago

Taguig, National Capital Region, Philippines Brittany Hotels and Leisure Inc. Full time
Responsibilities
  • Develop and implement sales strategies to increase bookings and revenue.
  • Identify new business opportunities through research and networking.
  • Cultivate relationships with travel agents, corporate clients, event planners, and other potential business sources.
  • Conduct sales calls, visits, and presentations to promote the hotel's services and offerings.
  • Promote special packages, events, or seasonal promotions.
Client Relationship Management
  • Build and maintain strong relationships with existing and potential clients to ensure repeat business.
  • Manage client accounts and respond promptly to inquiries or requests.
  • Assist clients in customizing services or events to meet their specific needs.
  • Handle client complaints or issues related to bookings or events.
Negotiation and Contract Management
  • Negotiate rates and terms with clients for room bookings, conferences, meetings, and other services.
  • Draft and finalize contracts with clients, ensuring favorable terms for both the client and the hotel.
  • Monitor contracts and ensure compliance with agreed-upon terms.
Marketing and Promotion
  • Collaborate with the marketing team to create promotional materials such as brochures, flyers, and online content.
  • Promote the hotel through social media, digital platforms, and industry events.
  • Attend trade shows, conferences, and networking events to increase brand visibility.
Sales Reporting and Analysis
  • Track sales performance and prepare regular reports on targets, achievements, and areas of improvement.
  • Analyze market trends and competitor performance to adjust sales strategies accordingly.
  • Set and meet monthly, quarterly, and annual sales targets.
Event and Group Sales
  • Assist with planning and promoting group bookings for conferences, meetings, weddings, and other events.
  • Coordinate with other departments to ensure smooth execution of events, including catering, accommodations, and logistics.
  • Handle event-related inquiries and negotiations.
Collaboration with Other Hotel Departments
  • Work closely with the front desk, reservations, and event planning teams to ensure that bookings and special requests are properly handled.
  • Coordinate with the operations team to ensure rooms and services are available as per client requirements.
Key Skills & Qualifications
  • Education: A degree in Business, Hospitality Management, Marketing, or a related field is preferred.
  • Experience: Previous experience in hotel sales or a similar role, with a strong understanding of hotel operations and customer service.
  • Sales Skills: Strong sales techniques, including prospecting, negotiation, and closing.
  • Communication: Excellent verbal and written communication skills for client interaction, presentations, and reporting.
  • Customer-Centric: Ability to understand and meet client needs while balancing the hotel's interests.
  • Problem-Solving: Capable of handling difficult client situations and finding effective solutions.
  • Organizational Skills: Ability to manage multiple accounts, leads, and priorities simultaneously.
  • Technical Skills: Familiarity with booking systems, customer relationship management (CRM) tools, and Microsoft Office applications.
  • Shifts: Regular day shift duty, including occasional evenings, Sundays, and holidays, to accommodate client needs and events.
  • Travel: Travel may be required for sales meetings, client visits, or attending industry events.
  • Physical Demands: The role may involve travel and being on-site at various events or client locations.

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