Account Manager, Territory Sales
5 days ago
Vertiv Mandaluyong, National Capital Region, Philippines
Account Manager, Territory SalesVertiv (NYSE: VRT) is a global provider of critical digital infrastructure and continuity. We solve the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services from the cloud to the edge of the network. A publicly listed company on the NYSE with $6.9 billion in revenue, Vertiv has a strong customer base and global reach spanning over 130 countries and has over 27,000 employees worldwide. We are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
RESPONSIBILITIES:
- Achieving sales targets and revenue goals quarterly and annually by expanding business with existing enterprise clients. This involves identifying new opportunities, negotiating contracts, and closing deals to maximize revenue potential.
- Cultivating and maintaining strong relationships with key clients at the enterprise level. This involves understanding their business needs, challenges, and goals, and serving as their primary point of contact for all interactions with the company.
- Developing and implementing strategic account plans that align with the client's objectives and drive business growth. This includes identifying opportunities for upselling or cross-selling additional products or services.
- Conducting regular business reviews with named accounts to review performance metrics, discuss strategic initiatives, and identify areas for improvement or optimization.
- Maintaining accurate records of client interactions, sales activities, and account plans in the OSC. Generating reports and analysis to track progress, measure performance, and identify areas for improvement.
- Collaborating closely with internal teams, including sales, marketing, product development, and customer support, to ensure alignment with client needs and objectives. This includes coordinating resources and efforts to deliver solutions that meet client requirements.
- Identifying and mitigating potential risks or issues that may impact the relationship with enterprise clients. This includes proactively addressing challenges, resolving conflicts, and managing expectations to maintain trust and credibility.
- Staying informed about industry trends, market dynamics, competitor activities, and emerging technologies that may impact clients' businesses. Providing insights and recommendations to clients based on market intelligence.
- Ensuring high levels of customer satisfaction by delivering exceptional service, addressing client concerns or issues promptly, and acting as an advocate for the client within the organization.
REQUIREMENTS:
- Bachelor's degree in a relevant field
- Relevant industry specific affiliations or accreditations
- With at least 5-year experience in Vertical or Key Account Manager role
- Proven track record of meeting or exceeding sales targets and driving revenue growth.
- Should have broad industry reach and established industry relationships.
- Excellent negotiation and presentation skills, with the ability to articulate value propositions effectively.
- Strategic mindset with the ability to analyze data, identify trends and develop actionable insights.
- Strong interpersonal and communication skills with the ability to build rapport and credibility with clients and internal teams.
- Highly responsible and able to manage multiple priorities effectively.
- Willingness to travel occasionally for client meetings or business-related events.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Learn and Seek Out Development
Mid-Senior level
Employment typeFull-time
Job functionSales and Management
IndustriesIT Services and IT Consulting
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