Key Customer Executive

4 days ago


Manila, National Capital Region, Philippines Unilever Full time

On-site - Manila Fresh Graduate/Student Diploma Full-time

Job DescriptionDescription

Context & Main Purpose of Job
This role will be responsible to assist to develop the execution strategy for the assigned Modern Trade customer/account.

Key Responsibilities / Focus Areas

  • Develop customer and channel specific plans (from ideation, sell-in, on-time and in full execution, and post-activity evaluation).
  • Acquire in-depth understanding of shopper, category, and market needs for the customer and channel.
  • Effectively analyze the data (internal and external) and provide data-driven insights and action plans to grow the business.
  • Collaborate closely with stakeholders to grow the category and drive insight-selling backed-up by data to ensure on-time response to market trends and needs.
  • Ensure regular customer engagement through business reviews to further build business and relationship.
  • Ensure omni-perfect store basics such as shopper-centric availability and replenishment, elevated visibility & merchandising, and effective & exciting activations.
  • Lead field execution teams to ensure perfect basics, efficient store operations, and competitive growth.
  • Ensure point-of-purchase excellence based on agreed key performance indicators.
  • Ensure successful new store openings by making Selecta Ice Cream brands stand out inside the store.
  • Develop account plans and lead initiatives based on account's strategy/business needs aligned with Unilever's strategy and business priorities in the channel.
  • Demonstrate exceptional interpersonal skills and the ability to negotiate both strategically and tactically in an agile fast-paced channel.
  • Work closely with Category, Channel Marketing, Supply Chain, and other cross-functional partners to ensure that KPIs and activities are implemented on time and in full.
  • Manage customer profitability as well as A/R through efficient budget management and regular reconciliation.

Qualifications

  • 2 to 3 years of experience in key accounts management or modern trade accounts.
  • Willing to do heavy field work within Greater Manila Area and nearby provinces.
  • Proficient in MS Office apps such as Excel, PowerPoint, and Word; capable of data analysis and presenting to stakeholders.

We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience, and leadership.

Unilever is an organization committed to equity, inclusion, and diversity to drive our business results and create a better future for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever, we are interested in every individual bringing their 'Whole Self' to work, including you If you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Requirements

Please refer to the job description.

Working Location

United Nations Ave, Manila, National Capital Region, PH

If the position requires you to work overseas, please be vigilant and beware of fraud.

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