Area Manager

1 day ago


Manila, National Capital Region, Philippines Shopee Full time
Area Manager - Hub Operations, SPX Express (North West NCR)

Shopee

Negotiable

On-site - Manila 3-5 Yrs Exp Bachelor Full-time

Job DescriptionDescription

Job Description

  • Manage performance of hub leads and area fleet leads under the assigned region, ensuring each hub is on track with agreed standards.
  • Ensure procedures and regulations are enforced across assigned hubs.
  • Dispute resolution within and outside the team. Lead team briefing, weekly meeting with staff, regular meeting on team performance.
  • Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction.
  • Improve internal process between the hub and the rest of the Operations team, in order to improve SLA.
  • Implement new processes.
  • Lead a team that can effectively and efficiently grow.
  • Work effectively cross-functionally.
  • Be able to conduct capacity planning.

Requirements

  • Bachelor's Degree or higher in related fields.
  • At least 5 years experience in logistics. FMCG or 3PL experience is a plus.
  • Has held a leadership role in a division or team.
  • Process driven person.
  • Experience in data analysis, particularly in performance management.
  • An engineering background specifically Industrial and Process Engineering is an advantage.
  • Experience and familiarity with Six Sigma, Kaizen, and other quality principles/best practices is an advantage.
  • Good communication skills, including listening skills and escalation skills.
  • Able to manage teams remotely.
  • Has multi-tasking skills.
  • Organized and innovative.
  • High level of integrity.
  • Has a track record of consistently meeting targets.
  • Has a track record of improving organizations.
  • Has change management skills.
  • Owns his own vehicle that he can use to move around hubs.
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