Area Manager
1 day ago
Shopee
Negotiable
On-site - Manila 3-5 Yrs Exp Bachelor Full-time
Job DescriptionDescriptionJob Description
- Manage performance of hub leads and area fleet leads under the assigned region, ensuring each hub is on track with agreed standards.
- Ensure procedures and regulations are enforced across assigned hubs.
- Dispute resolution within and outside the team. Lead team briefing, weekly meeting with staff, regular meeting on team performance.
- Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction.
- Improve internal process between the hub and the rest of the Operations team, in order to improve SLA.
- Implement new processes.
- Lead a team that can effectively and efficiently grow.
- Work effectively cross-functionally.
- Be able to conduct capacity planning.
Requirements
- Bachelor's Degree or higher in related fields.
- At least 5 years experience in logistics. FMCG or 3PL experience is a plus.
- Has held a leadership role in a division or team.
- Process driven person.
- Experience in data analysis, particularly in performance management.
- An engineering background specifically Industrial and Process Engineering is an advantage.
- Experience and familiarity with Six Sigma, Kaizen, and other quality principles/best practices is an advantage.
- Good communication skills, including listening skills and escalation skills.
- Able to manage teams remotely.
- Has multi-tasking skills.
- Organized and innovative.
- High level of integrity.
- Has a track record of consistently meeting targets.
- Has a track record of improving organizations.
- Has change management skills.
- Owns his own vehicle that he can use to move around hubs.
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