Customer Service and Administrative Services Coordinator

3 weeks ago


Makati City, National Capital Region, Philippines SuperStaff Full time
A close-knit team and a passion for our clients.

We are looking for a qualified applicant to be our Customer Service and Administrative Services Coordinator.

Job Responsibilities:

Administration:

  • Manage multi-line VoIP Telephone System
  • Greet customers and vendors
  • Office Supply inventory and management
  • Data base management

-ACT CRM

  • Bankruptcy certification and management

-E-Oscar

  • Fax distribution and management
  • Mail return

-Month end balancing and trust accounting

-Documentation procurement and management

Customer Service:

  • Quarterly customer service audit
  • Client response

-Respond to phone call

-Voicemails

-Emails

  • Maintain contact with current clients and tend to customer service needs as necessary
Requirements

Job Requirements:

- Be a creative, positive, and motivated person

- Be able to complete administrative tasks

- Be a self starter and a team player

- Be able to manage multiple projects at once

- Have at least one year of customer service experience

- Have an advanced knowledge of Microsoft Office applications

  • HMO with 1 free dependent upon hire
  • Life Insurance
  • 20 PTO credits annually
  • VL and SL cash conversion
  • Annual Performance-Based Merit Increases and Employee Recognition
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