Service Coordinator

1 day ago


Quezon City, National Capital Region, Philippines beBeeService Full time $55,000 - $65,000
Job Overview

We are seeking an accomplished Service Coordinator to join our team. As a key member of our service department, you will play a pivotal role in preparing accurate and timely service quotes, fostering exceptional communication with internal teams and customers, and ensuring seamless service workflow execution from inquiry to completion.

The ideal candidate is a proactive problem solver with strong administrative and technical aptitude, thrives in a fast-paced environment, and takes pride in delivering outstanding service.

Main Responsibilities:
  • Prepare detailed and accurate service and parts quotes using software or equivalent systems
  • Review service requests, technical specifications, and diagnostic reports to determine labor and parts requirements
  • Coordinate with technicians to ensure accuracy and completeness of quotes
  • Maintain a consistent and professional format and structure across all quote documentation
  • Serve as the main point of contact for service inquiries and quote updates
  • Communicate clearly with customers regarding quote timelines, revisions, and service expectations
  • Follow up on outstanding quotes and assist in converting quotes to active work orders

In addition, the successful candidate will be responsible for tracking quote status, maintaining accurate records of all quoting activity, collaborating with parts and service departments to ensure inventory availability and service readiness, and supporting service advisors and management with data entry, report generation, and quote analytics.

Required Skills and Qualifications:
  • A bachelor's degree in a related field is preferred
  • 2+ years of administrative, estimating, or quoting experience in a service or technical environment
  • Experience in the truck, vehicle maintenance, or engineering industry is preferred but not required
  • Proficiency with quoting software; experience with QuoteWriter is a strong plus
  • Experience using CRM systems or workflow management tools is a plus
  • Proficient in Microsoft Office Suite (especially Excel and Outlook)


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