Customer Services Assistant

3 days ago

Quezon City, National Capital Region, Philippines EXECUTIVE GENESIS SERVICES, INC. Full time ₱192,000 - ₱384,000 per year

Job Title: Admin Customer Services Assistant

Company: Panasonic Manufacturing Philippines Corporation

Job Role:

The Admin Customer Services Assistant will be responsible for providing administrative and customer service support to ensure smooth operations in the customer service department. The role involves handling client inquiries, processing documentation, coordinating with different departments, and maintaining accurate records to deliver efficient service to customers.

Qualifications:

  • Bachelor's degree in Business Administration, Office Management, or any related course (or equivalent work experience)
  • At least 1 year of experience in administrative work or customer service is an advantage
  • Proficient in MS Office (Word, Excel, PowerPoint)
  • Good communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Customer-oriented with a positive and professional attitude

Responsibilities:

  • Assist in processing customer orders, requests, and inquiries
  • Maintain accurate records and files of customer transactions and administrative documents
  • Coordinate with other departments to ensure timely resolution of customer concerns
  • Prepare reports, correspondence, and other necessary documentation
  • Monitor and update customer service databases
  • Handle phone calls, emails, and other communication channels in a professional manner
  • Support the customer service team in daily administrative tasks
  • Ensure compliance with company policies and procedures

Work Location: Abensons Head Office Munoz

Employment Type: Full-time

Work Schedule: 8 am to 5 pm

Job Types: Full-time, Permanent

Pay: From Php16,000.00 per month

Benefits:

  • Paid training

Language:

  • English (Required)

Work Location: In person

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