Customer Service Coordinator

1 day ago

Mandaluyong City, National Capital Region, Philippines beBeeCoordinator Full time $32,000 - $40,000
Customer Service Coordinator

We are seeking a results-driven Customer Service Coordinator who can deliver exceptional customer experiences.

Key Responsibilities:

  • Respond promptly and professionally to inbound calls, emails, and online inquiries.
  • Utilize strong communication skills to provide clear and concise information regarding our services and policies.
  • Efficiently schedule estimators and service technicians to ensure timely resolutions.
  • Route digital marketing leads to the appropriate business units.
  • Maintain and update client files in an organized manner.
  • Assist with pricing inquiries and respond to social media posts.

Requirements:

  • Excellent written and verbal communication skills.
  • Outstanding customer service skills.
  • Strong organizational and time management abilities.
  • Familiarity with Microsoft Office and administrative software.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

Preferred Qualifications:

  • Experience with Procore, Bluebeam, or similar tools.

Benefits:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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