
Customer Service Representative
1 week ago
This role involves delivering exceptional customer service, handling import bookings and coordinating with overseas agents.
Key Responsibilities- Process Import Bookings and coordinate customer order with overseas agents
- Communicate with customers, service providers, airlines, shipping lines, overseas agent
- Shipment order tracking / status reports
- Job invoicing / processing creditor invoices
- Arranging transport / cartage
- Maintain safe and working area by complying with company policies and procedures
The ideal candidate will have a graduate degree in Customs Administration or related course, over 5 years of experience in the logistics industry and strong attention to detail.
Benefits:
- Permanent Work from Home (WFH)
- HMO and Life insurance coverage on first day of work
- Amenable to work on different shifts (AM, Mid, Night Shift)
- Internet allowance and PC provided
- 20% Night Differential and Other Allowance
- Loyalty award and Others
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Customer Service Representative
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