
Customer Service Coordinator
2 days ago
We are seeking a dedicated professional to provide high-quality support to our team members.
This full-time role is crucial in ensuring the smooth coordination of services for our clients.
As the first point of contact for incoming enquiries, you will deliver excellent customer service while managing a variety of administrative tasks.
You will support daily operations, ensure timely communication, and escalate case management or clinical concerns to the appropriate team member when needed.
The ideal candidate will have strong organisational skills, excellent time management, and be able to work independently with minimal supervision.
Key Responsibilities:
- To provide high-quality customer service to our clients
- To manage a variety of administrative tasks including data entry, filing, and document management
- To support daily operations and ensure timely communication
- To escalate case management or clinical concerns to the appropriate team member when needed
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum 2 years experience in a customer service role
- Excellent written and verbal communication skills
- Strong organisational skills and ability to work independently
Benefits:
- A competitive salary package
- A dynamic and supportive work environment
- Ongoing training and development opportunities
About Us:
We are a leading provider of aged care and disability services. We are committed to delivering high-quality services that meet the needs of our clients.
We are proud to offer a dynamic and supportive work environment that encourages collaboration, innovation, and growth.
We are an equal opportunities employer and welcome applications from diverse candidates.
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