French-Speaking Customer Support Specialist

3 weeks ago


Ilocos Norte Philippines Buscojobs Full time

Job Postings (Refined)

Multiple positions listed with varying locations and responsibilities. The core responsibilities generally cover customer support, technical support, or VoIP/IT-related roles with hardware/software troubleshooting, issue escalation, and client interaction. Qualifications typically include 1-3 years IT/CS experience, willingness to work varied shifts (including nights or weekends), and basic to intermediate computer skills. Education commonly expects a bachelor’s degree or equivalent experience; some roles accept 2 years of college or HS diploma with relevant work history. Travel and on-site requirements are noted in several listings.

Responsibilities (typical across listings)
  • Repairing, maintaining, and upgrading hardware and equipment for optimal workstation performance (Desktop Support Engineer).
  • Troubleshooting hardware/software problems, providing end-user assistance, and escalating to higher support levels as per process.
  • Managing service requests, software installation, new computer setups, upgrades, and preventive maintenance on PCs, laptops, printers, and peripherals.
  • Providing customer service and technical support to clients, with a focus on timely and accurate resolution.
  • Handling VoIP/Networking-related support, provisioning, and troubleshooting where applicable.
  • Maintaining documentation and updating reports related to customer or buyer interactions and project tasks.
Qualifications (typical)
  • IT-related experience: 1-3 years in technical support, IT support, or customer service roles.
  • Familiarity with ticketing tools (e.g., ServiceNOW, LanDesk) and basic networking/VoIP concepts.
  • Willingness to work 5-10 hour shifts, including nights, weekends, or holidays as required; travel to different sites may be required.
  • Academic background: Bachelor’s degree preferred; or 2 years of college with relevant experience; fresh graduates may be considered for certain roles.
  • Language: English proficiency; for some roles, French language skills may be required (as in French Speaking position).
Job Types and Schedules
  • Fixed-term or full-time contracts (e.g., 12 months with renewal options).
  • Shifts include night, rotating, or day schedules depending on the site.
Locations and Setup
  • On-site requirements in locations such as Clark, Pampanga; San Fernando Pampanga; Porac, Pampanga; Sabanilla, Mexico, Pampanga, and others depending on the posting.
  • On-site setup and travel as specified per posting.
Benefits and Perks (examples)
  • Health insurance, paid training, and other employee benefits where applicable.
  • 13th month salary, overtime pay, and performance bonuses for eligible roles.
  • Parking, transportation services, and onsite meals or other staff amenities in some postings.

Note: This refined description consolidates multiple similar postings into a unified outline while preserving the core content and intent of the original listings. Where specific details vary by posting (e.g., location, exact title, required language), those are noted within the respective sections above.

#J-18808-Ljbffr

  • , Ilocos Sur, Philippines Buscojobs Full time

    French Speaking Customer Support Specialist Job Description: Answering the telephone and informing Officers regarding concerns for resolution. Documentation M2E docs initial screening and top sheet preparation. Filing, retrieval and scanning of documents. Prepare M2E token acknowledgement/transmittal (new and replacement) and dispatch it to respective...


  • , Misamis Occidental, Philippines Buscojobs Full time

    Technical Support Engineer Posted 1 day ago Job Description Technical Sales Engineer A Technical Support Engineer with knowledge in fire protection systems typically needs a mix of technical expertise, sales acumen, and customer service skills. Responsibilities Technical Support: Collaborate with the sales team to provide technical support and information...


  • , Oriental Mindoro, Philippines Buscojobs Full time

    French Speaking Customer Support Specialist Job Description Answering the telephone, inform the respective Officers regarding the concern for resolution DocumentationM2E docs initial screening and top sheet preparation Filing, Retrieval and Scanning of documents Prepare M2E token acknowledgement/transmittal (new and replacement) and dispatch it to respective...


  • , Metro Manila, Philippines Buscojobs Full time

    French Speaking Customer Support Specialist Posted 1 day ago Job Viewed Tap Again To Close Job Description Answering the telephone, inform the respective Officers regarding the concern for resolution DocumentationmM2E docs initial screening and top sheet preparation Filing, Retrieval and Scanning of documents Prepare M2E token acknowledgement/transmittal...


  • , Ilocos Norte, Philippines Buscojobs Full time

    6,852 Customer Care Specialist jobs in the Philippines Empowering individuals to match their skills with high-impact support opportunities. Liveops: Health... Customer Care Specialist Posted today Job Description Customer Care Specialist We are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving...


  • , , Philippines Buscojobs Full time

    Client Services Manager Posted 1 day ago Job Description We are expanding our services by launching a new division dedicated to supplying high-quality interns from the Philippines to overseas companies. This is an exciting opportunity to be part of a pioneering team that will shape and grow this new service line from the ground up. Key Responsibilities: Work...


  • , Ilocos Norte, Philippines Buscojobs Full time

    Customer Service Specialist jobs in the Philippines are available nationwide, presenting diverse opportunities for those skilled in communication and problem-solving. These positions often involve direct interaction with customers, addressing inquiries, resolving complaints, and providing support across various industries. Common responsibilities include...


  • , Ilocos Norte, Philippines Buscojobs Full time

    Overview Technical Support Specialist jobs in Angeles are listed with multiple postings across Clark/Angeles area. This refined description preserves responsibilities and qualifications while removing irrelevant boilerplate and ensuring proper HTML structure. IT Technical Support Specialist Posted today Job Description Desktop Support Engineer is responsible...


  • , Ilocos Norte, Philippines Buscojobs Full time

    Customer Service jobs in the Philippines Explore customer service opportunities across industries that focus on helping customers, resolving issues, and ensuring satisfaction. These roles require excellent communication skills, problem-solving abilities, and a patient demeanor. Positions are available across various industries, offering diverse experiences...


  • , Ilocos Norte, Philippines Buscojobs Full time

    Overview Customer Relations Specialist opportunities in the Philippines. Various companies are seeking professionals to handle client relationships, after-sales support, inquiries, and account management across multiple channels including phone, email, and social media. Job Descriptions (selected postings) Some listings include responsibilities such as...