French-Speaking Customer Support Specialist

18 hours ago


Philippines Buscojobs Full time

Client Services Manager

Posted 1 day ago

Job Description

We are expanding our services by launching a new division dedicated to supplying high-quality interns from the Philippines to overseas companies. This is an exciting opportunity to be part of a pioneering team that will shape and grow this new service line from the ground up.

Key Responsibilities:

  • Work with company directors to design and implement processes for the new internships division.
  • Manage client onboarding and maintain strong, long-term relationships with overseas companies.
  • Serve as the main point of contact for client inquiries, ensuring timely and professional communication.
  • Oversee intern placement processes, from client requirement gathering to candidate matching and support.
  • Supervise and mentor the junior team member, delegating tasks and providing guidance.
  • Prepare client reports, performance updates, and feedback summaries.
  • Monitor service quality and continuously improve processes to enhance client satisfaction.
  • Collaborate with internal departments (HR, Recruitment, Accounts) to ensure seamless operations.
  • Take a proactive role in problem-solving and issue resolution with both clients and interns.
  • Support business growth through client retention and service excellence.

Qualifications:

  • Proven experience in client services, account management, or operations management (BPO or outsourcing background preferred).
  • Strong communication and relationship-building skills with international clients.
  • Ability to work independently in a start-up style environment, creating structure and processes where needed.
  • People management skills with the ability to coach and supervise junior staff.
  • Excellent organizational and problem-solving abilities.
  • Comfortable working late shifts (2pm–11pm PH time) to align with international clients.
  • Strong attention to detail and commitment to delivering high-quality service.

Benefits:

  • Opportunity to be part of a pioneering team shaping a new business line.
  • Direct exposure to international clients and industries.
  • Competitive salary and benefits package.
  • Supportive leadership and a collaborative environment.

Join us as a Client Services Manager and elevate your career by driving exceptional client experiences in a dynamic, innovative environment. Apply now to make an impact

#J-18808-Ljbffr

  • , Ilocos Norte, Philippines Buscojobs Full time

    Job Postings (Refined) Multiple positions listed with varying locations and responsibilities. The core responsibilities generally cover customer support, technical support, or VoIP/IT-related roles with hardware/software troubleshooting, issue escalation, and client interaction. Qualifications typically include 1-3 years IT/CS experience, willingness to...


  • , Ilocos Sur, Philippines Buscojobs Full time

    French Speaking Customer Support Specialist Job Description: Answering the telephone and informing Officers regarding concerns for resolution. Documentation M2E docs initial screening and top sheet preparation. Filing, retrieval and scanning of documents. Prepare M2E token acknowledgement/transmittal (new and replacement) and dispatch it to respective...


  • , Misamis Occidental, Philippines Buscojobs Full time

    Technical Support Engineer Posted 1 day ago Job Description Technical Sales Engineer A Technical Support Engineer with knowledge in fire protection systems typically needs a mix of technical expertise, sales acumen, and customer service skills. Responsibilities Technical Support: Collaborate with the sales team to provide technical support and information...


  • , Metro Manila, Philippines Buscojobs Full time

    French Speaking Customer Support Specialist Posted 1 day ago Job Viewed Tap Again To Close Job Description Answering the telephone, inform the respective Officers regarding the concern for resolution DocumentationmM2E docs initial screening and top sheet preparation Filing, Retrieval and Scanning of documents Prepare M2E token acknowledgement/transmittal...


  • , Oriental Mindoro, Philippines Buscojobs Full time

    French Speaking Customer Support Specialist Job Description Answering the telephone, inform the respective Officers regarding the concern for resolution DocumentationM2E docs initial screening and top sheet preparation Filing, Retrieval and Scanning of documents Prepare M2E token acknowledgement/transmittal (new and replacement) and dispatch it to respective...


  • , Metro Manila, Philippines Fresenius Medical Care Full time

    Overview Join to apply for the Accountant (French Speaker) role at Fresenius Medical Care . Responsibilities Performing accounting transactions with required quality according to job description, instructions and tasks assigned by Team Leader Providing other clerical and work organization duties Performing other specific accountabilities as directed and...


  • Philippines WNS Global Services, Inc. Full time ₱1,200,000 - ₱1,800,000 per year

    Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...


  • , , Philippines Far Eastern University Full time

    Serve as a key point of contact for a defined customer group, managing communications, support, and service delivery for cloud-based Travel and Expense Management solutions. Your Role Key responsibilities include: Acting as a primary contact for a defined customer group, collaborating with Support, Care Services consultants, and Customer Success Partners....


  • Philippines WNS Global Services, Inc. Full time $4,000 - $6,000 per year

    Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...


  • , , Philippines Tenerity Full time

    Overview Maintain and improve contact center customer relations by providing exemplary customer service with one contact resolution. Achieve contact center goals and standards through overall personal performance. Play a key role in ensuring the business continues to achieve or exceed Client expectations. Responsibilities Respond professionally, accurately,...