Clinical And Technical Support Specialist

Customer Service jobs in the Philippines

Explore customer service opportunities across industries that focus on helping customers, resolving issues, and ensuring satisfaction. These roles require excellent communication skills, problem-solving abilities, and a patient demeanor. Positions are available across various industries, offering diverse experiences and career growth potential.

Job responsibilities often include answering inquiries, processing orders, handling complaints, and providing technical support. Employers seek candidates with strong interpersonal skills, multitasking abilities, and proficiency in using customer service software. Many companies offer training programs to equip employees with the necessary knowledge and skills to excel in their roles. Consider roles such as customer service representative, call center agent, technical support specialist, and client relations manager. These positions provide opportunities to build lasting relationships with customers and contribute to a company’s success.

Clinical and Technical Support Specialist

Posted today

Job Description

We\'re looking for a Clinical & Technical Support Specialist to provide post-sales customer support for our diagnostic platform. This role starts as frontline support but is designed to grow into a team lead role. You will directly support clinicians and patients, troubleshoot medical/IT workflows, and produce training content (guides, videos, UI walkthroughs). Over time, you\'ll help train and supervise junior staff.

What we\'re looking for:

• Nursing graduate or Licensed Medical Technologist
• 2–4 years in healthcare BPO, diagnostics, or IT-enabled clinical support
• Strong English communication + customer empathy
• Experience in technical troubleshooting (apps, connectivity, EMR/LIS systems)
• Ability to create training content (manuals, videos, UI guides)
• Soft Skills: Strong customer empathy and problem-solving; ability to simplify complex workflows; comfortable with early shifts (6 AM – 4 PM PH)
• Technical & Medical Skills: Understanding of point-of-care testing workflows; knowledge of lab basics (blood, urine, spirometry, ECG); IT troubleshooting (remote support tools, SQL basics, HL7/FHIR); video editing & screen recording tools

Note: This position note may be region-specific.

Customer Service

Posted 1 day ago

Job Description

Genpact is a global professional services firm delivering outcomes that shape the future. Inviting applications for the role of Process Associate, Customer Care. Responsibilities include managing intermediary profiles, setting up system access, ensuring compliance, and delivering strong customer interactions. Qualifications include a university degree, experience in processing roles with multiple systems, ability to work independently, and strong problem-solving skills. Computer systems competency is preferred. Genpact is an Equal Opportunity Employer and does not charge fees to process job applications.

Note: Some sections are duplicated in the source text.

Customer Service

Posted 1 day ago

Job Description

About the role at Express Transport Hauling and Freight Services Inc. Based in Las Piñas City, this full-time Customer Service Representative role focuses on customer satisfaction and maintaining strong client relationships. Responsibilities include responding to inquiries, resolving issues, maintaining records, collaborating with cross-functional teams, and contributing to process improvements. Requirements include excellent communication, problem-solving abilities, experience in customer service (preferably in transportation/logistics), and a customer-focused mindset. Benefits include competitive salary, career development, and health programs.

Customer Service

Posted 1 day ago

Job Description

We\'re Hiring – Customer Service / Technical Support (Remote). This role involves assisting customers with product inquiries, orders, troubleshooting, returns, and recalls. You will use CRM tools to document interactions and escalate issues as needed. Requirements include experience in customer service or technical support (e-commerce preferred), comfort with online platforms, and CRM proficiency. Salary is USD 435–550 monthly with permanent work-from-home setup and weekends off, plus benefits and growth opportunities.

Customer Service

Posted 1 day ago

Job Description

The Customer Supply Chain Lead role focuses on end-to-end customer supply chain experience, collaborating with cross-functional teams, and developing strategies to enhance customer experience and optimize processes. Key responsibilities include customer engagement, trade service levels, order fulfillment, distribution and warehouse operations, financial risk management, cross-functional leadership, and continuous process improvement. Qualifications include a bachelor\'s degree in a related field, five years of experience in supply chain management, and strong analytical and communication skills.

Note: This position involves leading projects and driving process improvements across the supply chain.

Customer Service

Posted 1 day ago

Job Description

WS Audiology is seeking a Customer Service/Data Analyst role focused on analyzing order and return trends using Power BI, presenting dashboards, collaborating cross-functionally, and ensuring timely order fulfillment and accurate billing. Requirements include 2–3 years in supply chain, order management, or customer service, a bachelor\'s degree, and Power BI proficiency. The company promotes equal opportunity and inclusive practices.

Customer Service

Posted 1 day ago

Job Description

ADEL Call Center is an international company focusing on lead handling and sales support for furniture businesses in the U.S. Responsibilities include handling inbound/outbound calls, updating CRM statuses, and achieving KPI goals. Requirements include experience in the furniture industry and strong communication skills. They offer remote work from the Philippines, base pay with bonuses, and career growth opportunities.

Customer Service

Posted 1 day ago

Job Description

Genpact is recruiting for a Process Developer, Customer Care. In this role, agents deliver outstanding service, manage intermediary profiles, set up system access, and resolve simple complaints. Qualifications include university degree, experience with processing roles, and strong collaboration skills. Genpact emphasizes equal opportunity employment and anti-scam messaging.

Customer Service

Posted 1 day ago

Job Description

At Work Avenue and Business Solutions Incorporated, a Customer Service representative role in telecommunications based in Davao City involves handling inbound/outbound calls, troubleshooting, documentation, and customer satisfaction improvements. Requirements include HS/SHS, experience in customer service or call center, and strong communication skills.

Other opportunities

Several other customer service roles exist in the Philippines across industries such as plumbing services, furniture sales support, and call center operations. When applying, verify job details and employer information.

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