Customer Relations Specialist

23 hours ago

Ilocos Norte Philippines Buscojobs Full time

Overview

Customer Relations Specialist opportunities in the Philippines. Various companies are seeking professionals to handle client relationships, after-sales support, inquiries, and account management across multiple channels including phone, email, and social media.

Job Descriptions (selected postings)

Some listings include responsibilities such as handling inquiries, coordinating with internal teams, managing after-sales services, maintaining client relationships, processing orders and documentation, and contributing to continuous improvement of customer service processes. Duties may also involve booking coordination, feedback logging, and cross-functional collaboration with sales, service, and operations teams.

Responsibilities
  • Engage with customers via inbound/outbound calls, emails, chat, and social media; update account information and respond to inquiries.
  • Coordinate with internal teams to ensure timely resolution of issues and efficient service delivery.
  • Handle after-sales services, maintain customer records, and document interactions and actions taken.
  • Provide feedback and insights to improve customer service processes; log and monitor requests in the appropriate systems.
  • Process orders, reservations, contracts, payments, and related documentation as applicable; ensure accuracy and timeliness.
  • Communicate with customers across channels, manage inquiries, complaints, and escalations with professionalism and empathy.
  • Support sales and account management activities, including upselling or cross-selling where appropriate.
  • Coordinate with partner banks or agencies for financing and title transfer as needed for real estate or loan-related transactions.
Qualifications
  • Education: Bachelor\'s degree or equivalent preferred; high school diploma accepted in some postings.
  • Experience: 1 year in customer service or related role recommended; experience in BPO, automotive, real estate, or logistics can be advantageous depending on posting.
  • Skills: Excellent written and verbal English; strong interpersonal and problem-solving abilities; familiarity with CRM systems; basic MS Office skills; ability to multitask and manage time effectively.
  • Other: Customer-focused mindset, ability to work with multiple teams, and willingness to travel or work on-site as required by the posting.
Job Type and Work Arrangement
  • Full-time
  • Location varies by posting (e.g., Makati City, Taguig, BGC, Cavite, other locations)
  • Hours and specific schedule depend on the employer
  • Salary ranges vary by position and experience
Other Details
  • Employee benefits such as health insurance and life insurance are listed in some postings.
  • Some listings note travel, on-site requirements, or regional eligibility constraints.
#J-18808-Ljbffr

  • Hr Employee Relations Specialist

    23 hours ago

    , Ilocos Norte, Philippines Buscojobs Full time

    Overview HR Specialist – El Salvador, Misamis Oriental (Philfund Teacher Small Loans Corporation) Posting details: Posted 1 day ago. Job Description Job Summary Philfund Teacher Small Loans Corporation, a lending company serving DepEd public school teachers with loans and cash advances, is seeking an organized and people-focused HR Specialist. The HR...

  • Customer Relation Service Representative Clark

    23 hours ago

    , Ilocos Norte, Philippines Buscojobs Full time

    Customer Service Representative (Clark, Pampanga) Location: Clark, Pampanga. Work setup: Onsite. Posting status: Updated postings found on the page. Salary and terms vary by listing; examples include ranges up to ₱27,000 per month and other postings with ₱18,000 – ₱30,000 per month. All postings indicate a virtual or onsite hiring process with...

  • Customer Service Specialist

    22 hours ago

    , Ilocos Norte, Philippines Buscojobs Full time

    Customer Service Specialist jobs in the Philippines are available nationwide, presenting diverse opportunities for those skilled in communication and problem-solving. These positions often involve direct interaction with customers, addressing inquiries, resolving complaints, and providing support across various industries. Common responsibilities include...

  • Customer Service Specialist

    1 day ago

    , Ilocos Norte, Philippines Buscojobs Full time

    Overview Customer Service Specialist responsible for ensuring customer purchase orders (PO) are complete and on time, facilitating efficient communication with sales and clients regarding orders, deliveries, and other operational concerns, and supporting production planning, pull outs, returns and quality processes. Responsibilities PO/SO treatment –...

  • Client Relations Associate

    2 weeks ago

    , Ilocos Norte, Philippines Visa to America Full time

    Responsibilities Provide exceptional customer service through various communication channels. Resolve customer inquiries and issues in a timely manner. Maintain accurate records of customer interactions. Collaborate with team members to improve service processes. Achieve individual and team performance goals. Stay updated on product knowledge and company...

  • Customer Experience Manager

    24 hours ago

    , Ilocos Norte, Philippines Buscojobs Full time

    Overview Job postings posted today or recently in Cagayan de Oro area, covering customer service, office/staff roles and related responsibilities. Customer Service Specialist Posted 1 day ago Job Description Job Summary: Customer service specialist objective is to serve customer's PO complete & on time and maximize customer's satisfaction. CSD must ensure...

  • Sales Representative

    2 weeks ago

    , Ilocos Norte, Philippines HRSI Human Resource Specialist Inc. Full time

    Overview The Promodiser is responsible for promoting and selling products directly to customers in retail or store environments. They serve as the brand's frontliners, ensuring that customers are informed and satisfied with the products being offered. Qualifications At least high school graduate or equivalent; Experience in merchandising, sales, or a related...

  • Sales Development Specialist

    1 day ago

    , Ilocos Norte, Philippines Buscojobs Full time

    Job Description – Sales Development Specialist (Cebu City) Responsibilities: Developing and sustaining solid relationships with company stakeholders and customers. Analyzing customer feedback data to determine whether customers are satisfied with company products and services. Recruiting, training, and guiding business development staff. Providing insight...

  • Tenant Relations And Mall Operations Coordinator

    22 hours ago

    , Ilocos Norte, Philippines Buscojobs Full time

    178 Shopping Mall jobs in the Philippines Tenant Relations and Mall Operations Coordinator Posted today Job Description Job Summary: We are looking for a proactive and organized Tenant Coordinator to join our team. This role is essential in supporting mall operations and maintaining positive relationships with tenants. The Tenant Coordinator will handle...

  • Parts Specialist

    22 hours ago

    , Ilocos Norte, Philippines Buscojobs Full time

    Overview Parts Specialist jobs in the Philippines. 29 Parts Specialist jobs in the Philippines. Apply to Sss Auto Parts jobs available in Manila on Indeed.com, the worlds largest job site. Find Reviews and Salaries. Easy Resume Upload. World's Best Job Site. Find Jobs On-The-Go. New Job Postings Everyday. Services: Job Search Engine, Job Email Alerts, Resume...