Client Success Manager

4 weeks ago


Lipa, Philippines Knack RCM Full time

Key Responsibilities: Client Oversight & Reporting: Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet Management: Initial review and updates for Intake and AR Smartsheets Long-term maintenance and updates Bot Integration & Oversight: Learn current Bot functionality Identify new Bot opportunities Assist with Bot issue tracking and resolution Quality Assurance & Performance Tracking: Pre-QA results and tracking for confirmation team Time entry review User production and bill period denial analysis Client Engagement: Join client calls to provide feedback and insights #J-18808-Ljbffr



  • Lipa, Philippines Knack RCM Full time

    Urgently Client Success Manager for Clark, Pampanga/Lipa, Batangas The Client Success Manager role requires prior experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle. Key Responsibilities: Client Oversight & Reporting: Daily/weekly reporting across all clients...


  • Lipa, Philippines Knack RCM Full time

    The Client Success Manager role requires prior experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle. Key Responsibilities: Client Oversight & Reporting: Daily/weekly reporting across all clients Escalation management and resolution Client communication and support...


  • Lipa City, Calabarzon, Philippines HealthyBOS Full time ₱900,000 - ₱1,200,000 per year

    The Client Success Manager role requires experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle.Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess...


  • Lipa City, Calabarzon, Philippines Knack RCM Full time ₱960,000 - ₱1,080,000 per year

    The Client Success Manager role requires prior experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle.Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess...


  • Lipa City, Calabarzon, Philippines Knack RCM Full time ₱600,000 - ₱800,000 per year

    The Client Success Manager role requires prior experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle.Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess...


  • Lipa City, Calabarzon, Philippines Knack Global Full time ₱1,200,000 - ₱2,400,000 per year

    Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess Improvement:Identify and address process inefficienciesReview/update SOPsAnalyze reporting to reduce denials and improve outcomesSmartsheet Management:Initial review and updates for Intake and...


  • Lipa, Philippines Knack RCM Full time

    Key Responsibilities Client Oversight & Reporting Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Analyze reporting to reduce denials and improve outcomes Process Improvement Identify and address process inefficiencies Review/update SOPs Smartsheet Management Initial review and updates for...


  • Lipa, Philippines HealthyBOS Full time

    Key Responsibilities: Client Oversight & Reporting: Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet Management: Initial review and updates for...


  • Lipa, Philippines OpsArmy Careers Full time

    Overview Role Overview: We are seeking a highly organized and people-focused Client & Talent Operations Manager to oversee client relationships and manage a team of remote talents. You will be responsible for ensuring smooth service delivery, maintaining strong relationships with both clients and talents, and driving operational efficiency across all...


  • Lipa, Philippines Knack RCM Full time

    1 week ago Be among the first 25 applicants Direct message the job poster from Knack RCM Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet...