Client Success Officer/Manager

4 days ago

Lipa, Philippines Knack RCM Full time

Urgently Client Success Manager for Clark, Pampanga/Lipa, Batangas The Client Success Manager role requires prior experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle. Key Responsibilities: Client Oversight & Reporting: Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet Management: Initial review and updates for Intake and AR Smartsheet Long-term maintenance and updates Bot Integration & Oversight: Learn current Bot functionality Assist with Bot issue tracking and resolution Quality Assurance & Performance Tracking: Pre-QA results and tracking for the confirmation team Time entry review User production and bill period denial analysis Client Engagement: Join client calls to provide feedback and insights Others: Six Sigma certification is a PLUS Experience in Durable Medical Equipment (DME), Denials Management, Accounts Receivable, Coding, or Cash Posting is advantageous Seniority level Entry level Employment type Full-time Industries Hospitals and Health Care #J-18808-Ljbffr

  • Client Success Officer/Manager

    7 hours ago

    Lipa, Philippines Knack RCM Full time

    The Client Success Manager role requires prior experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle. Key Responsibilities: Client Oversight & Reporting: Daily/weekly reporting across all clients Escalation management and resolution Client communication and support...

  • Client Success Officer/Manager

    7 days ago

    Lipa City, Calabarzon, Philippines Knack RCM Full time ₱600,000 - ₱800,000 per year

    The Client Success Manager role requires prior experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle.Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess...

  • Client Success Manager

    1 day ago

    Lipa City, Calabarzon, Philippines Knack RCM Full time ₱960,000 - ₱1,080,000 per year

    The Client Success Manager role requires prior experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle.Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess...

  • Client Success Manager

    4 weeks ago

    Lipa, Philippines Knack RCM Full time

    Key Responsibilities: Client Oversight & Reporting: Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet Management: Initial review and updates for...

  • Client Success Manager

    2 weeks ago

    Lipa City, Calabarzon, Philippines Knack RCM Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess Improvement:Identify and address process inefficienciesReview/update SOPsAnalyze reporting to reduce denials and improve outcomesSmartsheet Management:Initial review and updates for Intake and...

  • Customer Success Manager

    6 days ago

    Lipa, Philippines Minutes To Seconds Full time

    Customer Success Manager (Australia Market) Remote Taguig, Philippines | Posted on 10/23/2025 State/Province National Capital Region (Manila) Country Philippines Job Description About the RoleWe are seeking a detail-oriented and proactive Sales Service Executive to manage post-sales operations after the Business Development Manager (BDM) has closed new...

  • Client Services Officer | Remote | AU Accounting Industry exp

    4 days ago

    Lipa, Philippines TOA Global Full time

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  • Client Services Manager

    3 weeks ago

    Lipa, Philippines Knack RCM Full time

    Key Responsibilities Client Oversight & Reporting Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Analyze reporting to reduce denials and improve outcomes Process Improvement Identify and address process inefficiencies Review/update SOPs Smartsheet Management Initial review and updates for...

  • Client Services Manager

    4 weeks ago

    Lipa, Philippines HealthyBOS Full time

    Key Responsibilities: Client Oversight & Reporting: Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet Management: Initial review and updates for...

  • Client Services Manager

    2 weeks ago

    Lipa, Philippines Knack RCM Full time

    1 week ago Be among the first 25 applicants Direct message the job poster from Knack RCM Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet...