Client Success Manager

2 days ago

Lipa City, Calabarzon, Philippines Knack Global Full time ₱1,200,000 - ₱2,400,000 per year

Key Responsibilities:

Client Oversight & Reporting:

  • Daily/weekly reporting across all clients
  • Escalation management and resolution
  • Client communication and support

Process Improvement:

  • Identify and address process inefficiencies
  • Review/update SOPs
  • Analyze reporting to reduce denials and improve outcomes

Smartsheet Management:

  • Initial review and updates for Intake and AR Smartsheet
  • Long-term maintenance and updates

Bot Integration & Oversight:

  • Learn current Bot functionality
  • Identify new Bot opportunities
  • Assist with Bot issue tracking and resolution

Quality Assurance & Performance Tracking:

  • Pre-QA results and tracking for confirmation team
  • Time entry review
  • User production and bill period denial analysis

Client Engagement:

  • Join client calls to provide feedback and insights

Others:

Six Sigma certification is a PLUS

With Durable Medical Equipment (DME), Denials Management, Accounts Receivable, Coding, or Cash Posting experience is an advantage 

Willing to work onsite in Lipa, Batangas, IloIlo & Clark, Pampanga Site

  • Client Success Manager

    2 days ago

    Lipa City, Calabarzon, Philippines HealthyBOS Full time ₱900,000 - ₱1,200,000 per year

    The Client Success Manager role requires experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle.Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess...

  • Client Success Manager

    4 days ago

    Lipa City, Calabarzon, Philippines Knack RCM Full time ₱960,000 - ₱1,080,000 per year

    The Client Success Manager role requires prior experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle.Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess...

  • Client Service Manager

    2 weeks ago

    Lipa City, Calabarzon, Philippines HealthyBOS | A Knack RCM Company Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess Improvement:Identify and address process inefficienciesReview/update SOPsAnalyze reporting to reduce denials and improve outcomes Smartsheet Management:Initial review and updates for Intake...

  • Client Services Manager

    2 weeks ago

    Lipa City, Calabarzon, Philippines HealthyBOS Full time ₱1,200,000 - ₱2,400,000 per year

    Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess Improvement:Identify and address process inefficienciesReview/update SOPsAnalyze reporting to reduce denials and improve outcomesSmartsheet Management:Initial review and updates for Intake and...

  • Client Services Manager

    2 weeks ago

    Lipa City, Calabarzon, Philippines Knack RCM Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess Improvement:Identify and address process inefficienciesReview/update SOPsAnalyze reporting to reduce denials and improve outcomesSmartsheet Management:Initial review and updates for Intake and...

  • Client Service Manager

    2 weeks ago

    Lipa City, Calabarzon, Philippines HealthyBOS Full time ₱900,000 - ₱1,200,000 per year

    Job description:Key Responsibilities:Client Oversight & Reporting:Daily/weekly reporting across all clientsEscalation management and resolutionClient communication and supportProcess Improvement:Identify and address process inefficienciesReview/update SOPsAnalyze reporting to reduce denials and improve outcomesSmartsheet Management:Initial review and updates...

  • Property Management Supervisor

    4 days ago

    Lipa City, Calabarzon, Philippines R Land Development, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job PurposeThis role reports to the Property Management Manager and is responsible for supervising day-to-day operations, ensuring smooth and efficient project execution and data management. This includes overseeing move-ins and turnovers, coordinating house improvements, managing property data for marketing and operational purposes, addressing client...

  • Property Management Supervisor

    4 days ago

    Lipa City, Calabarzon, Philippines R Land Development Inc Full time ₱900,000 - ₱1,200,000 per year

    Job PurposeThis role reports to the Property Management Manager and is responsible for supervising day-to-day operations, ensuring smooth and efficient project execution and data management. This includes overseeing move-ins and turnovers, coordinating house improvements, managing property data for marketing and operational purposes, addressing client...

  • Manager, Learning

    4 days ago

    Lipa City, Calabarzon, Philippines TTEC Full time ₱900,000 - ₱1,200,000 per year

    Your potential has a place here with TTEC's award-winning employment experience. As a Training Manager - Learning and Development working onsite in Lipa City, Batangas, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in...

  • Site Manager for FMCG

    7 days ago

    Lipa City, Calabarzon, Philippines ADSIA LOGISTICS INC. Full time ₱1,500,000 - ₱2,500,000 per year

    About the Role:ADSIA Logistics, Inc. is looking for a Site Manager to lead and oversee day-to-day operations in a Fast-Moving Consumer Goods (FMCG) environment. The position plays a key role in ensuring smooth warehouse and transport operations, accurate inventory management, and compliance with client and company standards. Key Responsibilities:Manage and...