Client Success Officer/Manager

11 hours ago

Lipa, Philippines Knack RCM Full time

The Client Success Manager role requires prior experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle. Key Responsibilities: Client Oversight & Reporting: Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet Management: Initial review and updates for Intake and AR Smartsheet Long-term maintenance and updates Bot Integration & Oversight: Learn current Bot functionality Identify new Bot opportunities Assist with Bot issue tracking and resolution Quality Assurance & Performance Tracking: Pre-QA results and tracking for confirmation team Time entry review User production and bill period denial analysis Client Engagement: Join client calls to provide feedback and insights Others: Six Sigma certification is a PLUS With Durable Medical Equipment (DME), Denials Management, Accounts Receivable, Coding, or Cash Posting experience is an advantage Willing to work onsite in Lipa, Batangas/Iloilo City/Clark, Pampanga Site #J-18808-Ljbffr

  • Client Success Officer/Manager

    4 days ago

    Lipa, Philippines Knack RCM Full time

    Urgently Client Success Manager for Clark, Pampanga/Lipa, Batangas The Client Success Manager role requires prior experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle. Key Responsibilities: Client Oversight & Reporting: Daily/weekly reporting across all clients...

  • Client Success Officer/Manager

    7 days ago

    Lipa City, Calabarzon, Philippines Knack RCM Full time ₱600,000 - ₱800,000 per year

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    1 day ago

    Lipa City, Calabarzon, Philippines Knack RCM Full time ₱960,000 - ₱1,080,000 per year

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  • Client Success Manager

    4 weeks ago

    Lipa, Philippines Knack RCM Full time

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    2 weeks ago

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    2 weeks ago

    Lipa, Philippines Knack RCM Full time

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