Client Services Manager

4 weeks ago


Lipa, Philippines Knack RCM Full time

1 week ago Be among the first 25 applicants Direct message the job poster from Knack RCM Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement: Identify and address process inefficiencies Review/update SOPs Analyze reporting to reduce denials and improve outcomes Smartsheet Management: Initial review and updates for Intake and AR Smartsheets Long-term maintenance and updates Bot Integration & Oversight: Learn current Bot functionality Assist with Bot issue tracking and resolution Quality Assurance & Performance Tracking: Pre-QA results and tracking for confirmation team Time entry review User production and bill period denial analysis Client Engagement: Join client calls to provide feedback and insights Six Sigma certification is an advantage With Durable Medical Equipment (DME) experience is an advantage Willing to work onsite in Lipa Site Seniority level Entry level Employment type Full-time Job function Business Development and Sales Industries Hospitals and Health Care #J-18808-Ljbffr



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