Technical Support Specialist

3 weeks ago

Oriental Mindoro Philippines Buscojobs Full time

Customer Service Associate

Makati, National Capital Region — CEMEX

Posted today

Job Description
  • What is the job?
  • Prompt and accurate sales order creation (voice/electronic) in accordance to policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process.
  • Ensure that complaints are completely logged, followed up and closed based on the defined Service Level Agreement to address customer concerns with extraordinary diligence. Define SLAs with departments (Logistics, Operations, Commercial, Technical, Procurement).
  • Ensure proper customer management in accordance with defined Call Flow parameters to achieve customer satisfaction and positively impact relationships.
  • Ensure all inquiries, requests and tasks are coordinated and executed within defined service levels to exceed customer expectations.
  • Inform and regularly update clients on the company’s customer contact tools to facilitate order fulfillment.

Qualifications:

  • Bachelors Degree
  • Willing to work in Makati
  • 0-5 years experience in customer service, order processing or back office
  • Above average written and verbal English and Filipino
  • Fresh graduates are welcome to apply
Customer Service Representative

Various locations: Alabang, Makati, Taguig, Mandaluyong, Pasig, and other NCR sites (posted today)

Job Description
  • Role involves managing customer issues based on account assignment; transactions may include billing/collections, client inquiries, product support or inbound sales.
  • Open to fresh graduates and undergraduates with related experience; BPO experience is an advantage.
  • Must have good English communication skills; willing to work in shifting schedules (Alabang) or onsite locations as listed.
  • Some postings specify salary ranges and benefits; refer to location-specific postings for details.
Customer Service Representative (Tech/General Support)

Taguig, National Capital Region — GDV Business Services Co. / BGC

Posted today

Job Description
  • Urgent hiring for Customer Service Representative and Technical Support Representative
  • Provide expert advice and information to potential customers regarding company and client products/services
  • Contribute to profitability and sales through excellence in service and consultative selling
  • No assessment required; initial and final interviews only; on-site work in BGC, Taguig
  • Perks include onsite work, HMO coverage from day 1 (up to 2M with dependents), medicine reimbursement, and provided equipment
  • Qualifications vary by posting: college graduate with 12+ months BPO experience ( TSR ), or college undergrad with 24+ months BPO experience; willing to work onsite

Notes: Multiple postings repeat similar requirements with variations in location, salary, and schedule. Some postings include extensive benefits, shift types, and interview instructions. All postings request English proficiency and willingness to work onsite or on specific sites in Metro Manila.

Be The First To Know

About the latest Customer Service and Technical Support jobs in the area.

#J-18808-Ljbffr

  • Technical Support Specialist

    3 weeks ago

    , Oriental Mindoro, Philippines Buscojobs Full time

    Technical Support Specialist Makati, National Capital Region Asia Systems Group, Inc. Job Description Responsibilities: handle various IT related jobs at the office such as installation of software, deployment of machines such as laptops and desktops, networking, troubleshooting of user issues and other regular IT jobs acts as data protection officer for the...

  • Support Specialist

    3 weeks ago

    , Oriental Mindoro, Philippines Buscojobs Full time

    Job Listings Summary Makati, National Capital Region – Asia Systems Group, Inc. (Multiple IT and Support roles). Posted today. IT Support / Technical Support Roles IT Support / Technical Support Responsibilities: Handle various IT tasks at the office, including software installation, deployment of laptops/desktops, networking,...

  • Technical Support Specialist

    2 weeks ago

    , Oriental Mindoro, Philippines Buscojobs Full time

    Technical Support Specialist – Shopify App Mandaluyong, National Capital Region ₱ - ₱ Company: IBEX Global Solutions (Philippines) Inc. Posted 1 day ago Job Description Job Summary As an Associate Customer Support Specialist, you will be a member of our Customer Success (CS) team. You will work as part of a support team, alongside a Customer Support...

  • Technical Support Representative

    3 weeks ago

    , Oriental Mindoro, Philippines Buscojobs Full time

    Ecosystem (Technical Support Representative) Posted today Job Description The Ecosystem Cloud Support Team supports the Ecosystem Cloud Sales Team as it shifts from solution architecture to customer advocacy, for our clients to drive adoption and utilization of cloud services. Our goal is to build Ecosystem relationships with key Cloud technology partners...

  • Technical Support Engineer

    3 weeks ago

    , Oriental Mindoro, Philippines Buscojobs Full time

    Technical Support Engineer – Bacoor Location: Taguig, National Capital Region; Ingram Micro Posted today Job Description Description Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology...

  • Software Support Specialist

    2 weeks ago

    , Oriental Mindoro, Philippines Buscojobs Full time

    Software Support Specialist – Bacoor / Mandaluyong / Caloocan / Makati / MandaManila Job listings aggregated from multiple postings. Each listing includes responsibilities, qualifications and location. This refined version preserves the original information while applying proper HTML structure. 1) Job: Software Support / Customer Support – Manila area...

  • Technical Support And Dispatch

    3 weeks ago

    , Oriental Mindoro, Philippines Buscojobs Full time

    Customer Service Associate - Makati Makati, National Capital Region CEMEX Posted today Job Description What is the job? Prompt and accurate sales order creation (voice/electronic) in accordance with policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process. Ensure complaints are logged, followed...

  • Senior Technical Operations Specialist

    3 weeks ago

    , Oriental Mindoro, Philippines Buscojobs Full time

    Senior Technical Operations Specialist Location: Makati, National Capital Region Company: Asia Systems Group, Inc. Job Description Job responsibilities: handle IT-related tasks including software installation, deployment of laptops/desktops, networking, troubleshooting user issues; act as data protection officer for the company (data security); monitor...

  • Software Support Specialist Ii

    3 weeks ago

    , Oriental Mindoro, Philippines Buscojobs Full time

    Software Support Specialist II – Bacoor Taguig, National Capital Region Ingram Micro Posted today Job Description Description Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology...

  • Enterprise Provisioning Support Specialist

    3 weeks ago

    , Oriental Mindoro, Philippines Buscojobs Full time

    Associate Iii, Customer Support Taguig, National Capital Region Ingram Micro Posted today Job Description **Description** Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor...