Technical Support And Dispatch
3 weeks ago
Customer Service Associate - Makati
Makati, National Capital Region CEMEX
Posted today
Job DescriptionWhat is the job?
- Prompt and accurate sales order creation (voice/electronic) in accordance with policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process.
- Ensure complaints are logged, followed up, and closed based on defined Service Level Agreements; define SLAs with Logistics, Operations, Commercial, Technical, and Procurement.
- Maintain proper customer management according to defined Call Flow parameters to achieve customer satisfaction and positive relationships.
- Coordinate and execute inquiries, requests, and tasks within defined service levels to exceed customer expectations.
- Inform and regularly update clients on the company’s customer contact tools to facilitate order fulfillment.
Qualifications:
- Bachelors Degree
- Willing to work in Makati
- 0-5 years experience in customer service, order processing or back office
- Above-average written and verbal English and Filipino communication
- Fresh graduates are welcome to apply
Posted today
Job DescriptionCustomer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.
- Open to fresh graduates and college undergraduates with related working experience
- BPO experience is an advantage
- Must have good English communication skills
- Willing to work in Alabang on shifting schedules
Posted today
Job DescriptionAs a Customer Service Representative, you will be assigned to manage various customer issues depending on your account assignment. Transactions can be related to billing and collection support, client inquiries, technical or product support or inbound sales.
- Graduate of any 4-year course is preferred; non-graduates with related experience are also accepted
- At least 6 months of related experience required
- Fluent in English; good computer navigation skills
- Willing to work full-time
Advise referrals who fit the criteria to walk-in at our Recruitment Center with a resume and valid I.D.:
3F Forum Robinsons Mall, Pioneer St. corner EDSA, Mandaluyong City
Monday to Friday, 10AM to 4PM
Please bring an updated copy of your resume and valid ID.
Customer Service Representative – Taguig / GDV Business Services Co.Posted today
Job DescriptionURGENT #HIRING for Customer Service Representative and Technical Support Representative. Location: BGC, Taguig.
- Provide expert advice and information to potential customers regarding products/services; aim to increase profitability and sales through excellent service and consultative selling.
- No assessments; initial and final interviews; onsite work
Perks/Benefits:
- Onsite work; HMO up to 400,000 PHP; medical insurance for dependents
- Medicine reimbursement; equipment provided if WFH
Qualifications:
- College graduate in any computer-related field (TSR) with 12+ months BPO experience; college undergraduate/associate with 24+ months BPO experience; onsite work required
- Salary up to 31K PHP; various shifts
Locations:
- Taguig (BGC)
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